4.0 / 5
First deposit bonus
100% Up to 400 NZ$

Get ready to hit the jackpot with our in-depth review of Jackpot City Casino!

Jackpot City Casino is a leading online casino in New Zealand with a 23-year track record of excellence.

Established in 1998, Jackpot City Casino is a reputable and trustworthy platform that offers reliable, fair, and regulated gaming, with a solid reputation as one of the world's most trusted online casinos and is frequently on the best online casino list in New Zealand.

Jackpot City Casino's top-notch customer service and cutting-edge cyber-security technology are just some of the features that set it apart from other online casinos.

Although their welcome bonus is good, it's primarily for online pokies, and their high wagering requirements are a downfall.

However, their amazing video slots and the library is a definite plus point.

Read on for a comprehensive review of Jackpot City Casino.


  • Pros
  • Well-established online casino
  • Huge selection of online pokies
  • User-friendly mobile casino app
  • Many secure NZ payment methods
  • Cons
  • High wagering requirements
  • Welcome bonus aimed at pokies
  • Withdrawal times can be slow

Jackpot City Casino Bonus Codes & Bonuses

Bonus structure 1
Terms and conditions Terms and conditions apply. Play responsibly | 18+.. Read more

Jackpot City Casino

Terms and conditions

Terms and conditions apply. Play responsibly | 18+

1. Deposit bonus 100% up to 400 NZ$
Minimum deposit10 NZ$
Wagering requirements50x (Cash bonus)
2. Deposit bonus 100% up to 400 NZ$
Minimum deposit10 NZ$
Wagering requirements50x (Cash bonus)
3. Deposit bonus 100% up to 400 NZ$
Minimum deposit10 NZ$
Wagering requirements50x (Cash bonus)
4. Deposit bonus 100% up to 400 NZ$
Minimum deposit10 NZ$
Wagering requirements50x (Cash bonus)

Quick Glance & Details

General information

Website in English
Tax Free
Chat support
Phone support
Email support
Email [email protected]
Established 1998
Minimum deposit 5 NZ$
Licence Alderney LicenseMalta Gaming Authority

Types of games

Live Casino

Payment providers

  • Apple Pay Apple Pay
  • Mastercard Mastercard
  • Visa Visa

Game developers

  • Crazy Tooth Studio Crazy Tooth Studio
  • Evolution Gaming Evolution Gaming
  • Foxium Foxium
  • Just For The Win Just For The Win
  • Microgaming Microgaming
  • Rabcat Gambling Rabcat Gambling
  • Snowborn Snowborn

First Glance of Jackpot City Casino


As soon as you enter the Jackpot City Casino website, you’ll be struck by the high-roller, big-city, nightlife feel of the site. The casino claims that “there is never a dull moment”, and this certainly seems to be the case with big jackpots and a variety of games on display.

While the home page may seem a bit cluttered and overwhelming to some, the menu is simple to navigate and find. Relevant categories such as game selection, payment methods, mobile casino, FAQ, blogs, promotions, and account options are all easily accessible.

However, the footer lacks any links to customer support, though it does contain all payment methods and licenses.

Discover top welcome bonuses at Jackpot City Casino

Jackpot City frontpage

Jackpot City Casino Welcome Bonus Offer


Jackpot City Casino offers players with a 100% welcome bonus up to NZ$1600.

Winnings from the welcome bonus must be wagered 50 times.

Jackpot City Casino offers an enticing welcome bonus to new players, with the potential to earn up to $1,600 in bonus funds. The bonus is spread across your first four deposits, with each deposit matched at a rate of 100%, up to a maximum of $400 per deposit. This means that you can maximize your bonus by depositing $400 each time.

One thing to note is that you have 7 days from the date of your account registration to claim this bonus. Additionally, all deposit methods seem to be accepted for the welcome bonus.

Compared to other casinos, Jackpot City’s welcome bonus is generous, with a high match percentage, and a maximum bonus amount available after each of the first four deposits. Overall, this is a fair bonus that can give new players a great head start at the casino.

How to Sign Up & Activate the Welcome Bonus

We will display how to sign up and activate the bonus features.

  1. Head to the Jackpot City Casino website and click on the ‘sign up’ button.
  2. Fill in your details such as username, password, email, phone number, full name, date of birth, gender, preferred language, currency, and residential address.
  3. Click on the ‘sign up’ button to create your account.
  4. Go to the ‘bank’ menu and click on ‘opt-in’ to redeem the welcome offer.
  5. Claim ‘Offer 1’ and make your first deposit.
  6. The bonus funds will be automatically credited to your account.

Additionally, players can also register without making a deposit.

sign up at Jackpot City

Wagering Requirements

Based on our analysis, the wagering requirements for the Jackpot City Casino welcome bonus are as follows:

  • The minimum deposit to qualify for the bonus is $10.
  • The bonus amount must be wagered within two months of being credited.
  • The bonus must be wagered 70 times before any winnings can be withdrawn.
  • Wagering requirements only apply to specific slot games.
  • Winnings from free spins are capped at $100.
  • The bonus is automatically credited to the bonus account.

It’s important to note that the wagering requirements only apply to the bonus amount, not the deposit amount. For example, if you deposit $100 and receive a $100 match bonus, you would need to wager $7,000 (70 x $100) before any winnings can be withdrawn from the bonus funds.

Although the wagering requirements for this bonus are relatively high compared to some other casinos, there is a vast selection of slot titles available to play. However, some games are excluded from the wagering requirements, so players should check before placing any bets.

Overall, the wagering requirements are on the high side and should be considered before signing up at Jackpot City Casino.

Additional Bonus Offers & Promotions

Jackpot City Online Casino offers players the option to opt-in to receive other promotional offers via SMS or email. The casino updates its bonuses regularly, so when I checked the casino the only promotion on offer was the welcome deposit bonus. Later on, other promotions were offered to me via email to win overseas holidays and tech gadgets.

Does Jackpot City Casino have Special Promos or Reward Programs?


Jackpot City Casino offers a loyalty program for its players. The loyalty program rewards players with loyalty points as they play, which can be redeemed for various bonuses, free spins, free credits, and wagering cash. Upon joining, players receive 2,500 loyalty points and are added to the bronze level of the VIP program.

VIP members can access personalised bonuses, free spins, exclusive bonuses, and a dedicated VIP host available 24/7. They can also use their loyalty points in Jackpot City’s sister casinos. However, the default bonuses for the lower levels of the VIP program could be more generous.

To maintain VIP status and progress to higher levels, players must continue betting on the site and keep a minimum amount of loyalty points required for their points bracket. Overall, the loyalty program at Jackpot City Casino offers good value to regular players.

How is the Game Selection at Jackpot City Casino?


Jackpot City Casino offers a diverse selection of over 500 online casino games, including all the traditional games such as slots, live casino, roulette, blackjack, baccarat, craps, and poker, as well as tournaments. In addition, they also offer some more speciality games such as scratch cards, bingo, lotto, betting, and a few eSports titles, while the keno selection is somewhat limited.

Players who want access to the full range of games can download the user-friendly software, while those who prefer not to download can still play using the no-download mode, which offers fewer games but is compatible with any browser, providing greater flexibility in terms of device compatibility.

Overall, Jackpot City Casino provides a decent game selection that caters to a wide range of players.

What Game Developers Does Jackpot City Casino Have?

Jackpot City Casino’s main software provider is Microgaming, with other providers such as NetEnt and Playtech. Although the number of game developers is smaller compared to other online casinos, the presence of highly regarded providers like Microgaming is a positive sign for players interested in popular titles like Mega Moolah and 243-Ways-To-Win slots. Overall, the game selection at Jackpot City is fantastic, specifically the slot titles.

Slot Overview

Jackpot City Casino offers over 400 slot titles from various software providers. They have a wide range of video pokies available, from Australian pokies to UK-style pub fruit machines. Some of the most popular slot titles include Break da Bank, Terminator 2, Alaskan Fishing, Tomb Raider, Volta, Carnaval, and Cash of Kingdoms. Additionally, Jackpot City Casino offers demo games, allowing players to try out slots without using real money.

Jackpot Overview

At Jackpot City Casino, the jackpot games are impressive with unique hot and cold indicators that provide players with valuable insights. These indicators show whether a jackpot is likely to drop soon or not. This feature is a game-changer for players as it can significantly increase their chances of winning big. The casino holds games with progressive jackpots such as Cash‘N’Riches, Wheel of Riches, and Blazing Diamonds.

Table Games Overview

Jackpot City Casino offers over 70 table games, including more than 30 different variations of blackjack, such as multiplayer, European, Hi/Lo 13, Spanish 21, and many Vegas-themed games.

The casino’s selection of roulette games is not as extensive, with only 14 titles available, but it covers all the necessary options, including American, Premier, multi-wheel, and wheel of riches roulette.

Live Casino Overview

Jackpot City Casino has a large library of live casino games powered by Evolution Gaming, which is a renowned provider in the industry. The live casino section features games like roulette, baccarat, blackjack, and poker, with multiple camera angles for an immersive experience.

Some examples of live games include Live Roulette 1 Azure and Texas Hold ‘Em Bonus Poker. The HD video streaming allows players to interact with friendly dealers and chats with other players at the table using the live chat function.

Jackpot City games

Banking & Payment Options at Jackpot City Casino


Jackpot City Casino offers a variety of payment options to its players. These include popular credit and debit cards such as Visa and Mastercard, as well as e-wallets like ApplePay, MuchBetter, Payz, and Neteller. The casino also accepts prepaid vouchers like Paysafecard and Neosurf. This range of payment methods provides a safe and secure way for players to transfer funds to and from their casino accounts.

Additionally, the casino supports local banking options, making it easier for Kiwi players to make deposits and withdrawals. The payment options at Jackpot City Casino are pretty standard compared to other online casinos that provide options to suit different preferences. Unfortunately, Pay’n’Play methods such as Trustly, Zimpler, and Brite are not currently available for Kiwi players.

Deposits, Withdrawals & Payout Speed

At Jackpot City Casino, players have a variety of payment methods available for both deposits and withdrawals, including web wallets, bank transfers, and prepaid vouchers. However, Mastercard, Apple Pay, Paysafecard, Neosurf, and Skrill 1-Tap cannot be used for withdrawals.

The minimum deposit for most payment options is NZ$5, except for Paysafecard and Neosurf, which have a minimum deposit of NZ$10. The casino does not charge any fees for deposits or withdrawals, except for local currency exchange fees.

Players can use the same payment methods for both deposits and withdrawals, with withdrawal times ranging from 1-3 business days for Visa, to 24-48 hours for MuchBetter, ecoPayz, and Neteller. It is worth noting that withdrawals are not processed over weekends, which may cause a delay in receiving the payment.

The Jackpot City Online Casino now supports over 20 different currencies, including NZD, which is great for Kiwi players. The minimum withdrawal limit is below NZ$50, while the maximum withdrawal limit is above NZ$5000. Overall, Jackpot City Casino’s payment options and payout speed are comparable to other online casinos, with a low minimum deposit and withdrawal limit, and most payment methods being fee-free.

KYC Process & Documents


The KYC process at Jackpot City is fairly standard and necessary to comply with regulations. Customers will need to provide valid copies of their identification documents for verification, which include a valid passport, driver’s license (front and back), and valid 18+ documents. Additionally, customers can use utility bills, bank statements, or lease agreements to verify their addresses.

It’s important to note that outdated documents can delay future withdrawals, so customers should ensure their documents are up-to-date. The KYC process can be completed upon withdrawal, but it’s also available at any given time after signing up. Overall, the process is straightforward and necessary for the safety and security of the players and the casino.

Customer Support at Jackpot City Casino


Support is responsive, friendly, and super helpful with multilingual support. However, it is unlikely you will need to contact support because the FAQ section is comprehensive and answers what appear to be real questions from real players. They have a live chat support system accessible from both mobile and desktop versions

Mobile Compatibility


Jackpot City offers an impressive mobile gaming experience that is on par with the best in the market. Their mobile app, available on both the App Store for iOS and Play Store for Android, is well-optimized and provides a smooth and responsive interface. Players can enjoy all the features available on the desktop version, including signing up, claiming bonuses, making deposits and withdrawals, and playing games on the go.

Compared to other mobile casinos, Jackpot City’s app is among the best in terms of usability, selection, and convenience. The app’s design is intuitive and user-friendly, making it easy to navigate and find your favourite games.

Overall, if you’re looking for a great mobile casino, Jackpot City Casino should be at the top of your list.

Player Safety & Responsible Gambling


Jackpot City Casino takes player safety and responsible gambling seriously. The casino offers self-exclusion options for players who feel they may have a gambling problem, with temporary or permanent self-exclusion periods.

The casino’s responsible gaming page on its website outlines its approach to problem gambling, which includes age verification, deposit limits, session reminders, self-tests, and links to resources like Gambling Therapy and Gambling Anonymous. The casino provides personal limit options such as deposit limits, max bet limits, and hour limits that can be set up by reaching out to support.

While it would be more convenient if personal limits were available through the interface, the overall approach to responsible gambling at Jackpot City is commendable.

Licenses & Security

  • Company: Bayton Ltd (C41970)
  • Address: 9 Empire Stadium Street, GZIRA, GZR 1300, Malta
  • License: Malta Gaming Authority, eCOGRA
  • License Number: MGA/B2C/145/2007
  • Since: 1st August 2018

On the Jackpot City Casino website, it is clearly indicated that Bayton Limited is the owner of the. Links to Gambling Therapy are also provided. Bayton Limited is a reputable company in the online casino industry and currently manages over 20 other online casinos.

Jackpot City Online Casino Verdict


In conclusion, it is safe to say that Jackpot City Casino is a top-tier online gaming platform. The range of games available is diverse, with everything from pokies and slots to table games and live dealer games. The mobile app is easy to navigate, which makes playing on the go a breeze. With a commitment to fair and honest play, Jackpot City Casino is a great choice for anyone looking for a reliable and entertaining online casino experience.

Established in 1998, this casino is certified by eCOGRA and licensed by the Malta Gaming Authority. Players have a variety of safe and secure banking options available for deposits and withdrawals, including credit and debit cards, as well as web wallets. The support team is multilingual and available 24/7, and the live chat option allows players to get quick resolutions to any queries.

While Jackpot City Casino’s welcome bonus is mainly geared toward slot players, as a player who enjoys a wider variety of games, I found this to be somewhat underwhelming. Nonetheless, for avid slot enthusiasts, the vast selection of slot titles available ensures plenty of options to choose from. Unfortunately, the high wagering requirements for card games may not appeal to some players, and I believe there are better options available online in this regard.

Overall, Jackpot City Casino is a great online casino with a range of features that make it stand out. With its commitment to player safety and responsible gaming, combined with an extensive selection of games and convenient payment options, it’s definitely worth considering for your next gaming experience.

Jackpot City Casino FAQ

What is the withdrawal time at Jackpot City Casino?

Jackpot City Casino offers fast withdrawal times, with most withdrawals processed within 24-48 hours. However, the exact time it takes for the withdrawal to appear in your account may depend on the payment method used.

What licenses does Jackpot City Casino have?

Jackpot City Casino is licensed and regulated by the Malta Gaming Authority (MGA), which is a reputable and strict regulatory authority in the online gaming industry. The casino also holds an eCOGRA certification, which ensures that the games are fair and the casino operates in a transparent manner.

Why choose Jackpot City Casino?

There are several reasons why one might choose Jackpot City Casino. Firstly, they offer a diverse range of games, including pokies, slots, table games, and live dealer games, from top software providers. They also have a user-friendly mobile app, convenient payment methods, and a commitment to fair play. Additionally, they offer a generous welcome bonus and ongoing promotions for their players.

Is it legal to play at Jackpot City Casino?

Yes, it is legal to play at Jackpot City Casino for players in countries where online gambling is legal. Jackpot City Casino is licensed and regulated by the Malta Gaming Authority, which ensures that the casino operates legally and fairly.

Who owns Jackpot City Casino?

Jackpot City Casino is owned and operated by Bayton Ltd, a reputable company in the online gaming industry that manages over 20 other online casinos.

Can I trust Jackpot City Casino?

Yes, you can trust Jackpot City Casino. They take the security of their players' personal information seriously and use SSL encryption technology to ensure it remains safe. Additionally, they have trustworthy banking partners both in New Zealand and abroad, which makes deposits and withdrawals seamless.

You can also play in NZ dollars at their real money online casino in NZ, which adds an extra level of convenience.

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Lily Hunter
Lily Hunter
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Lily has amassed an impressive wealth of experience in the iGaming industry for well over a decade. She infuses this experience with each casino review she has made. If not reviewing, she spends her time playing titles like Mega Moolah and Divine Fortune.

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