0.10 / 5
First deposit bonus
100% Up to 150 NZ$
Play

Are you interested in playing at Casino Action?

This online gaming hub offers a unique blend of classic and modern casino experiences. It's set from other online casinos for its focus on player engagement, offering an impressive array of casino rewards and slots to entertain you. On the upside, the casino shines in its game selection and mobile optimization, which rivals many other online platforms.

However, it's not all smooth sailing; the casino falls disappointingly short in the customer support and VIP program departments.

These mixed offerings make Casino Action a complex yet intriguing entity in the crowded world of online gambling.

  • Pros
  • Extensive game selection, including popular slots and table games
  • Exceptional mobile optimization for on-the-go play
  • Multiple payment methods for flexible transactions
  • No withdrawal limits confirmed by casino support
  • Part of the casino rewards group
  • Cons
  • Customer support is slow, with long wait times
  • Lackluster commitment to responsible gambling
  • No live casino games were found in the review
  • Limited FAQ section for resolving common queries
  • The VIP points system is unclear

Casino Action Bonus Codes & Bonuses

Bonus structure 1
Terms and conditions Terms and conditions apply. Play responsibly | 18+.. Read more

Casino Action

Terms and conditions

Terms and conditions apply. Play responsibly | 18+

Play
1. Deposit bonus 100% up to 150 NZ$
Minimum deposit10 NZ$
Wagering requirements60x (Cash bonus)
2. Deposit bonus 50% up to 200 NZ$
Minimum deposit10 NZ$
Wagering requirements60x (Cash bonus)
3. Deposit bonus 25% up to 500 NZ$
Minimum deposit10 NZ$
Wagering requirements60x (Cash bonus)
4. Deposit bonus 50% up to 250 NZ$
Minimum deposit10 NZ$
Wagering requirements60x (Cash bonus)
5. Deposit bonus 100% up to 150 NZ$
Minimum deposit10 NZ$
Wagering requirements60x (Cash bonus)

Quick Glance & Details

General information

Website in English
Tax Free
Chat support
Phone support
Email support
Email support@casinoaction.com
Established 2000
Minimum deposit 10 NZ$
Licence Malta Gaming Authority

Types of games

Live Casino
Betting
Lotto
Bingo
Poker
Roulette
Blackjack
Scratchcards
Slots

Payment providers

  • Bank Transfer Bank Transfer
  • Interac Interac
  • Neteller Neteller
  • Paysafecard Paysafecard
  • Skrill Skrill

Game developers

  • Microgaming Microgaming

First Glance at Casino Action

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Welcome to our in-depth Casino Action Review! At first glance, Casino Action doesn’t offer a memorable visual experience. The platform lacks a specific theme or character, appearing dull and low quality. Navigating through the website is straightforward but uninspiring, with a primary menu that links essential categories like signup bonuses, casino games, winners list, and contact information.

The online casino is not easily discoverable in New Zealand search engine results.

The footer is minimalistic but contains some key details, such as partnerships with eCOGRA, Casino Rewards casinos, Microgaming, and deposit methods.

homepage of Casino Action website

Casino Action Welcome Bonus Offer

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Casino Action rolls out the red carpet for new players with a generous welcome bonus of up to $1,250. The bonus is distributed across five initial deposits to keep the excitement going.

Your first deposit bonus gets you a 100% match bonus up to $150, the second deposit offers a 50% match bonus up to $200, the third deposit gives you a 25% match up to $500, the fourth deposit comes with a 50% match bonus up to $250, and finally, your fifth deposit will get another 100% match up to $150.

No bonus code is required.

…welcomes new players with a generous welcome bonus of up to $1,250.

How to Sign Up & Activate the Welcome Bonus

Here’s your step-by-step guide to seamlessly registering and unlocking the welcome bonus at Online Casino Action:

  1. Navigate to the Casino Action login website.
  2. Click the “Join Casino Action” button on the main page banner.
  3. Fill in the sign-up form with your personal information.
  4. Check the box confirming your legal gambling age and agree to the terms and conditions.
  5. Click “Create Casino Action Account.” and make your first deposit in the “Cashier” section.
  6. You’ll be greeted with a welcome message and a user ID. Click “Start Playing” to enter the casino lobby.

You can register without making a deposit, but you’ll need to deposit to activate the welcome bonus. Keep your password and payment methods secure for all online gaming sites.

account registration at Casino Action

Wagering Requirements

We have checked the wagering requirements for the Casino Action Bonus. Check the list below for a quick outline:

  • The minimum first deposit amount is $20.
  • The first and second deposit bonuses must be claimed within 7 days.
  • The first and second deposit bonuses are subject to a 200 times play-through.
  • For example, if you receive a $100 bonus, you’ll need to wager $20,000 on a game with a 100% wagering contribution (e.g., Slots and Parlor Games).
  • From the third deposit onward, bonus amounts will be subject to 30 times play-through.
  • Not all casino games contribute equally to the wagering requirements. For instance, Table Poker, Casino War, and Sic Bo contribute 50%.

Overall, the wagering requirements for this Casino Action bonus are pretty steep, especially for the first and second deposits. You’d need to wager $20,000 off a $100 bonus if you’re playing slots, which is not ideal for casual players. The casino rewards conditions become more reasonable from the third deposit onwards.

If you’re a high roller, this might be an appealing challenge. Otherwise, you may want to focus on games with high wagering contributions, like slots, to meet the requirements faster.

Additional Bonus Offers & Promotions

In addition to the first deposit welcome offer, there are a bunch of Casino Action bonus offers that players can access via email or phone notifications. These include blackjack cashback offers, free spins on slots, and specialized poker gold tournaments. This online casino gaming site is part of a more significant Casino Rewards Group, where players can unlock big prizes for table games, blackjack games, slots, and roulette games.

While these Casino Action bonuses are not openly advertised on the site, they offer good value and add extra excitement to the gaming experience.

Does Casino Action have Special Promos or Reward Programs?

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Contrary to some reviews that mention a VIP or Loyalty Program at Casino Action, our research did not uncover such offerings. This is a significant drawback for players looking for a more comprehensive casino rewards system that includes perks like bigger bonuses, promotions, priority support, birthday gifts, exclusive games, and personal VIP hosts.

Currently, Casino Action does not seem to provide these added advantages for its returning or high-stake players, which could be a missed opportunity to enhance long-term player engagement and satisfaction.

How is the Game Selection at Casino Action?

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At Casino Action, players are treated to a robust game selection that leans heavily towards Microgaming-focused slots. With over 750 games available, you’ll find the classics like blackjack, baccarat, roulette, casino action games, video poker and progressive jackpots for those aiming for big wins. The online casino does not offer online casino games like bingo, scratch cards, keno, or betting options.

What Game Providers Does Casino Action Have?

The online casino primarily showcases titles from Microgaming, but you’ll also find contributions from Pragmatic Play and NetEnt. Although these are reputable game developers, the lineup falls short compared to other NZ online casinos.

Despite the narrow scope of providers, Casino Action compensates by offering a selection of popular and high-quality titles. While the game library is smaller than other casinos, the focus on proven crowd-pleasers somewhat mitigates this drawback.

Slots Overview

Casino Action offers an impressive array of over 500 slot games, including classic and modern titles. Some standout games in their slot collection include Jurassic Park, Break Da Bank, Video Poker, Couch Potato, Gladiator, City of Gold, and Fruit vs. Candy.

The casino also provides a convenient demo mode feature, allowing players to try out these popular slots without the need to wager real money.

Jackpot Pokies Overview

Casino Action boasts a compelling selection of progressive jackpot games. The casino features popular titles like Mega Vault Millionaire, VIP Lucky Jackpot, Mega Moolah, King Cashalot, Atlantean Treasures, Roulette Royale, Caribbean Draw Poker, and Jackpot Deuces.

The diversity and scale of these progressive jackpots add an exciting layer of possibility to your gaming experience at Casino Action.

Table Games Overview

At Casino Action, you’ll find a well-rounded selection of table games. The online casino offers American Roulette and European Roulette, giving players a choice between different house edges and betting structures. For Blackjack enthusiasts, Casino Action doesn’t disappoint.

The casino provides single and multi-hand Blackjack options among Atlantic City Blackjack, Video Poker, and Blackjack Gold.

Live Casino Overview

During our review of Casino Action, we found no live dealer games, which might be due to country restrictions.

However, other reviews suggest the casino offers a decent live dealer games library. According to these reviews, the live casino section is powered by industry leaders such as Evolution Gaming, Pragmatic Play, and Play’n Go. Games reportedly include fan favourites like Dream Catcher, Live Blackjack, Deuces Wild, Vegas Strip Blackjack, Live Roulette, and Live Baccarat.

online games at Casino Action

Banking & Payment Options at Casino Action

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Casino Action offers a standard but comprehensive array of banking and payment options. Available methods include e-wallets, bank transfers, and credit and debit cards. While the casino does not offer cryptocurrency options, it does include some of the most popular payment methods that are widely accepted.

Compared to other online casinos, their range of payment options can be considered good, providing more than seven but less than fifteen methods. However, they don’t offer Pay’n’Play features via services like Trustly, Zimpler, or Brite.

Deposits, Withdrawals & Payout Speed

For those looking to deposit and play at Casino Action, various payment methods are available, including Visa, MasterCard, eCheck, Payz, direct bank transfer, Paysafecard, and InstaDebit.

All except Paysafecard and InstaDebit can also be used for withdrawals.

The minimum deposit is an affordable $20, and the minimum withdrawal stands at $35. Interestingly, the casino doesn’t impose any stated maximum withdrawal limits. The withdrawal time can vary depending on your chosen method.

For example, debit cards require 3 working days, direct bank transfers can take between 6 and 10 working days, and e-wallets like Neteller and Payz typically need 1 to 2 working days.

Regarding fees and currency options, Casino Action has some nuances. If you need to withdraw in a different currency than your casino account, a currency conversion fee of 2.5% is applied, calculated using the average daily interbank rate. Direct bank transfers, in particular, carry withdrawal fees; under 3,000 units will cost you $50.00, 35.00€, or £30.00, and anything over that is doubled. The casino accommodates multiple options for those who prefer to play in their local currency, including CAD, USD, EUR, GBP, and NZD.

KYC Process & Documents

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Casino Action takes player verification seriously, adhering to KYC (Know Your Customer). Upon making a deposit or before withdrawing, the casino may request various documents for verification. The required documents include proof of ownership of the financial accounts used for transactions, such as a copy of the physical card, bank statement, or relevant screenshots for online wallets.

Additionally, players must provide a valid form of ID, such as a Passport, Driver’s License, or a government-issued identity card. Proof of residence, like a recent bank statement or utility bill no older than 3 months, is also necessary.

Customer Support at Casino Action

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  • Live chat 24/7
  • Email: support@crhelpdesk.com
  • FAQ section

While Casino Action offers various customer support options, including a 24/7 live chat, email, and an FAQ section, the quality leaves much to be desired. The live chat took over an hour to respond, which is hardly ‘live’ by any standard. Emails were answered within 24 hours, which is acceptable but not exceptional. Although the site has an FAQ section, it is quite limited in scope and doesn’t offer comprehensive answers to player queries. Overall, customer support could be more responsive and helpful.

Casino Action Mobile Compatibility

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Casino Action excels in mobile compatibility, offering an experience that is impressively optimized for Android and iOS devices. You won’t need to download a separate app; the browser version is mobile-friendly and retains all the features available on the desktop site.

For those who enjoy gaming on the go, high-stakes games like Mega Moolah are fully accessible from your mobile device. Many users find the mobile casino experience at Casino Action to be superior to its desktop counterpart.

Compared to other mobile casinos on the market, Casino Action’s mobile platform stands out as one of the best, offering players a seamless and engaging experience.

Player Safety & Responsible Gambling

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While Casino Action tries to address player safety through its independently reviewed Random Number Generator and its independent auditors’ publication of its results, its commitment to responsible gambling appears to be rather lacklustre. There’s no direct information provided about self-exclusion options or specific measures to manage problem gambling. While the casino has a ‘Fair Play’ page where players can track their wagering and gaming history and their transactions, these tools are more for transparency rather than encouraging responsible play.

Licences & Security

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  • Company: Fresh Horizons Limited
  • Address: Not Provided
  • Licence: Kahnawake Gaming Commission
  • Licence Number: Not Provided

The company behind Casino Action, Fresh Horizons Limited, is pretty transparent about its licensing under the Kahnawake Gaming Commission. However, the absence of a licence number and a company address makes complete verification difficult.

While other reviews indicate additional licences from the UK Gambling Commission and Malta Gaming Authority, it’s not stated on the Casino Action site.

Casino Action Online Casino Verdict

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Casino Action offers a niche but quality gaming experience, heavily reliant on Microgaming titles. While the slots and table games are top-notch, the limited selection of game providers and lack of live casino games (at least in this review) may not appeal to everyone. The banking options regarding withdrawal times and fees are versatile, albeit cumbersome. Player safety is assured through various licenses, but the absence of a comprehensive responsible gambling policy and subpar customer support could be turn-offs for some users.

Mobile compatibility is a strong point, allowing seamless gaming on the go. However, areas like KYC process documentation and customer support could be more streamlined and responsive. Also, a more transparent display of company details and licensing would enhance trust. Personally, I had high expectations for Casino Action based on other reviews but was disappointed.

While the slots and progressive jackpots were tremendous and the network of casino rewards, the VIP program, Casino Rewards Loyalty program, and customer care fell short.

Overall, Casino Action has its merits and demerits, and while it may suit players looking for a Microgaming-focused experience, it falls short of being a comprehensive, all-around casino.

Casino Action FAQ

What casino bonuses are available at Casino Action?

At Casino Action, part of the Casino Rewards Group, players can enjoy a variety of bonuses, including an exclusive five-stage welcome bonus. The offerings typically include deposit bonuses, match bonuses, bonus rounds, and cash splash tournaments designed to enhance your gaming experience.

What is the minimum deposit amount at Casino Action?

The minimum deposit amount is $20.

What payment methods are available at Casino Action?

At Casino Action, you can use direct bank transfer payments, e-wallets, credit and debit cards, and more to fund your Casino Action account. This provides a good selection of secure payment methods for NZ players. The minimum deposit amount is $20.

Is there a Casino Action app?

Casino Action stands out in the gaming industry for its security and ongoing promotions. While there isn't a dedicated Casino Action app, the mobile version of the site is well-optimized for smartphones and tablets, ensuring a seamless gaming experience on the go.

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Lily Hunter
Lily Hunter
Casino Reviewer
2 Articles
218 Reviews

Lily has amassed an impressive wealth of experience in the iGaming industry for well over a decade. She infuses this experience with each casino review she has made. If not reviewing, she spends her time playing titles like Mega Moolah and Divine Fortune.

Read more about the author
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