0.10 / 5
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100% Up to 1000 NZ$ + 200 free spins
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Welcome to our in-depth review of 5 Gringos Casino, an online platform launched on November 1, 2020. What sets this casino apart is its wide variety of games, offerings from over 25+ renowned software developers, and diverse payment options, including cryptocurrency.

However, it's not all sunshine and roses; the casino has garnered many negative reviews on Trustpilot, specifically from New Zealand-based players—complaints often concern deposit issues, lack of VIP advancements, and questionable deals. With a Trustpilot rating where 78% of reviews are 1-star, potential players should approach with caution with this gambling operator.

  • Pros
  • Extensive game library with 25+ software developers
  • Diverse payment options, including cryptocurrencies
  • Live casino section powered by industry leaders
  • No fees on deposits or withdrawals
  • Tons of 5Gringos Casinos bonuses
  • Cons
  • Negative Trustpilot reviews
  • There is no official mobile device app
  • KYC procedure criticized as invasive and cumbersome
  • Customer support was slow to respond and initially automated
  • Limited information on the company and licensing

5 Gringos Bonus Codes & Bonuses

Bonus structure 1Bonus structure 2Bonus structure 3Bonus structure 4
Terms and conditions Terms and conditions apply. Play responsibly | 18+.. Read more

5 Gringos

Terms and conditions

Terms and conditions apply. Play responsibly | 18+

Play
1. Deposit bonus 100% up to 1000 NZ$ +
200 Free spins
Minimum deposit40 NZ$
Wagering requirements40x (Free spins)
Wagering requirements35x (Cash bonus)
1. Deposit bonus 100% up to 1000 NZ$
Minimum deposit40 NZ$
Wagering requirements35x (Cash bonus)
2. Deposit bonus 75% up to 600 NZ$
Minimum deposit40 NZ$
Wagering requirements35x (Cash bonus)
3. Deposit bonus 50% up to 400 NZ$
Minimum deposit40 NZ$
Wagering requirements35x (Cash bonus)
1. Deposit bonus 150% up to 150 NZ$
Minimum deposit40 NZ$
Wagering requirements50x (Cash bonus)
1. Deposit bonus 150 Free spins
Minimum deposit40 NZ$
Wagering requirements40x (Free spins)

Quick Glance & Details

General information

Website in English
Tax Free
Chat support
Phone support
Email support
Email [email protected]
Established 2019
Minimum deposit 20 NZ$
Licence Curaçao

Types of games

Live Casino
Betting
Lotto
Bingo
Poker
Roulette
Blackjack
Scratchcards
Slots

Payment providers

  • Bank Transfer Bank Transfer
  • Bitcoin Bitcoin
  • Payz Payz
  • Ethereum Ethereum
  • Flexepin Flexepin
  • Litecoin Litecoin
  • Mastercard Mastercard
  • MiFinity MiFinity
  • MuchBetter MuchBetter
  • Neosurf Neosurf
  • Neteller Neteller
  • Paysafecard Paysafecard
  • Ripple Ripple
  • Skrill Skrill
  • Tether Tether
  • Visa Visa

Game developers

  • 1x2Games 1x2Games
  • 1x2Gaming 1x2Gaming
  • All41 Studios All41 Studios
  • Amatic Amatic
  • Apollo Games Apollo Games
  • Bally Wulff Bally Wulff
  • Betsoft Betsoft
  • BF Games BF Games
  • BGaming BGaming
  • Big Time Gaming Big Time Gaming
  • Blueprint Gaming Blueprint Gaming
  • Booming Games Booming Games
  • Casino technology Casino technology
  • EGT EGT
  • Elk Studios Elk Studios
  • Endorphina Endorphina
  • Evolution Gaming Evolution Gaming
  • EvoPlay EvoPlay
  • Ezugi Ezugi
  • Felix Gaming Felix Gaming
  • Felt Felt
  • Foxium Foxium
  • FUGASO FUGASO
  • GameArt GameArt
  • Gameburger Gameburger
  • Gamomat Gamomat
  • Givme Givme
  • Golden Hero Golden Hero
  • Golden Rock Studios Golden Rock Studios
  • Habanero Habanero
  • Hacksaw Gaming Hacksaw Gaming
  • High 5 Games High 5 Games
  • HollywoodTV HollywoodTV
  • Iron Dog Studio Iron Dog Studio
  • iSoftBet iSoftBet
  • JFTW JFTW
  • Kalamba Kalamba
  • Kiron Interactive Kiron Interactive
  • Leap Virtual Gaming Leap Virtual Gaming
  • Lucky Streak Lucky Streak
  • Merkur Gaming Merkur Gaming
  • Microgaming Microgaming
  • Mrslotty Mrslotty
  • NetEnt NetEnt
  • Nolimit City Nolimit City
  • OneTouch OneTouch
  • Oryx Oryx
  • Pariplay Pariplay
  • Play'n Go Play'n Go
  • Playpearls Playpearls
  • Playson Playson
  • Playtech Playtech
  • Pocket Games Pocket Games
  • Pragmatic Play Pragmatic Play
  • Push Gaming Push Gaming
  • Quickspin Quickspin
  • Rabcat Gambling Rabcat Gambling
  • Real Time Gaming Real Time Gaming
  • Red Rake Gaming Red Rake Gaming
  • Red Tiger Red Tiger
  • Relax Gaming Relax Gaming
  • Skywind Skywind
  • Spinomenal Spinomenal
  • Stakelogic Stakelogic
  • Stormcraft Stormcraft
  • Switch Studios Switch Studios
  • SYNOT Games SYNOT Games
  • Thunderkick Thunderkick
  • Tom Horn Gaming Tom Horn Gaming
  • Triple Edge Studios Triple Edge Studios
  • Vivo Vivo
  • Wazdan Wazdan
  • Yggdrasil Yggdrasil
  • Zitro Zitro

First Glance at 5Gringos Casino

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At 5Gringos Casino, your clicks become maraca shakes in a personalized fiesta of gaming fun. 5Gringos Casino transports you to a vibrant Mexican fiesta, complete with festive garments, cacti, and dancing celebrations.

The well-organised menu features quick links to the casino lobby, live casino, search function, jackpots, promotions, tournaments, live chat, VIP sections, and more.

While the footer provides information, such as responsible gambling links and payment options, it fails to display crucial details like licensing and company information.

5Gringos stands out with its unique loyalty program, featuring various levels and exclusive perks

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5Gringos Casino Welcome Bonus Offer

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5Gringos Casino provides new players with an enticing welcome package. This welcome bonus offer includes up to $2,000 in deposit bonuses spread across three separate deposits, plus a bonus crab for some extra flair.

Your first deposit earns a 100% match up to $1,000, a 75% match up to $600 on the second deposit, and a 50% match up to $400 on your third deposit.

No bonus codes are required, making the process hassle-free.

However, it’s worth noting that deposits made through Skrill and Neteller are excluded from the offer.

How to Sign Up & Activate the Welcome Bonus

Getting started at 5Gringos Casino is a straightforward process, and activating the welcome bonus is just as easy. Here’s a step-by-step guide to get you going:

  1. Visit the 5Gringos Casino site to start the registration process.
  2. Fill out the required fields with your personal details.
  3. Complete the verification process through the email or phone number you provided.
  4. Once your account is verified, go to the cashier section to make a qualifying deposit.
  5. Visit the ‘My Bonus’ section and activate the welcome bonus.
  6. Once the bonus is activated, you can start playing the array of casino games available.

You can register without a deposit, but you must make a qualifying deposit to activate the welcome bonus.

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Wagering Requirements

We have checked the wagering requirements at 5Gringos Casino. Check the list below for a quick outline:

  • The minimum deposit required for the bonus is $20.
  • The minimum deposit required to receive the 1st, 2nd, and 3rd deposit bonuses is $40.
  • The bonus must be wagered within ten days.
  • The bonus must be wagered 35 times the sum of the deposit and bonus amounts.
  • E.g. If you deposit $40, you will receive a $40 bonus, totaling $80. You would then need to wager $80 x 35 = $2800 to meet the requirements.
  • The maximum bet is $10.
  • Only selected casino games contribute to the wagering requirements.

Regarding fairness, the wagering requirements at 5Gringos Casino are pretty standard compared to online casinos. The 10-day period to meet these requirements might be tight for some players, but the 35x wagering is reasonable. The fact that only selected games contribute to the wagering requirements can be limiting, so it’s advisable to read the terms and conditions to know which games to focus on to fulfil these conditions.

Additional Bonus Offers & Promotions

At 5Gringos Casino, players receive additional bonus offers and promotions. For cryptocurrency enthusiasts, there’s a Crypto Welcome Offer that features 100mBTC, 100 free spins, and a bonus crab to kickstart your gaming experience.

If you’re into more regular gaming sessions, Crazy Time Tuesdays offers a $20 reward game that spices up your week. The casino also runs Non-Stop Drops and Races with a staggering $8,000,000 prize pool. Don’t forget to make the most of your Sundays with 100 free spins through the Sunday Spins offer.

Additionally, weekend warriors can take advantage of Weekend Reload Bonuses.

Does 5Gringos Casino have Special Promos or Reward Programs?

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5Gringos Casino offers many special promotions and reward programs for its registered players. There’s a VIP program where you can advance through all five “gringo” levels. Each level comes with perks such as higher cashback rates, increased monthly withdrawal limits, and personal account managers. The more you play, the more you’ll be rewarded.

5Gringos Casino features a unique shop where you can exchange gold for good bonuses like money, free spins, and other items like bullets. For those who love challenges, the online casino offers ‘heists,’ where completing jobs earns you reward loot.

Players also have the opportunity to participate in ongoing tournaments, such as “The Hunt for Coins”, with a $12,000 prize pool, as well as seasonal events like the Halloween Candy Drops. There’s even a fun ‘Duck Hunt’ shooting range where you can earn more prizes.

How is the Game Selection at 5Gringos Casino?

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5Gringos Casino boasts an expansive game selection, offering something for every type of player. With over 2,000 casino games, you can indulge in staples like Blackjack, Baccarat, Poker, Roulette, Video Slots and live casino games. Beyond the classics, 5Gringos Casino spices things up with a variety of special games such as keno, scratch cards, bingo, craps, virtual sports and lotto.

What Game Providers Does 5Gringos Casino Have?

5Gringos Casino offers a top-notch gaming experience backed by an impressive array of over 25 software developers. These include industry leaders like Play’n GO, NetEnt, and Microgaming and up-and-coming providers such as Red Tiger Gaming, Evolution Gaming, Elk Studios, Novomatic, No Limit City, and Playtech, among others. Such a wide range of software developers ensures a diverse and high-quality game library that caters to all tastes and preferences. Compared to other online casinos, the game selection at 5Gringos Casino is excellent.

Slots Overview

5Gringos Casino offers a vast selection of over 1,000 slots, making it a haven for slot enthusiasts. Some of the popular titles you can find here include “Book of Dead,” “Book of Bluechip,” “Legacy of Dead,” “9Coins,” “Ghost of Gylmph,” and “Gates of Olympus,” among others. One of the great features of the video slots at 5Gringos Casino is the availability of a demo mode.

Jackpot Games Overview

5Gringos Casino features a dedicated jackpot section with 15 progressive games that promise significant payouts. The selection, although small, is impactful and includes heavyweight titles like “Mega Moolah,” “Temple Tumble 2,” “Volatile Vikings,” and “Santa Stack.” These games offer jackpots well over $50,000, providing players with the chance to win life-changing sums.

Table Games Overview

5Gringos Casino offers a variety of table games to cater to different player preferences. Their dedicated table games section includes various Roulette games, featuring European Roulette, Ultra Warp Roulette, Lightning Lotto, Terminator 2, and American variations.

Blackjack fans will also find a selection that includes Multi-hand and VIP Blackjack.

Live Casino Games Overview

The live dealer games section at 5Gringos Casino is a bustling hub of real-time gaming action, primarily powered by Evolution Gaming and Play’n GO. The online casino offers an impressive array of live games, including Live Mega 7, Live Poker, Vivo Baccarat, and Vivo Roulette. Alongside these, players can enjoy live game shows, live baccarat, live roulette, and live blackjack.

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Banking & Payment Options at 5Gringos Casino

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At 5Gringos Casino, players have a good range of banking options. You can opt for traditional methods like credit cards and bank transfer payments (for withdrawals only) or go for modern alternatives like e-wallets, e-vouchers, and even a variety of cryptocurrencies.

The extensive selection at 5Gringos compares favourably to other online casinos, providing international and popular local banking options.

Deposits, Withdrawals & Payout Speed

At 5Gringos Casino, the minimum deposit and withdrawal limits are set at a reasonable $20, making it accessible for players of all budgets. The maximum withdrawal limit is fairly generous, capped at $10,000 per transaction. Various payment methods are available for deposits and withdrawals, including e-wallets like Skrill and Neteller, prepaid options like Paysafecard, credit cards, and a robust list of cryptocurrencies.

Regarding withdrawal times, they generally range from 1 to 3 days for most payment methods, except for MuchBetter, which offers instant withdrawals. This is slightly longer than usual but still within a reasonable timeframe. Additionally, no fees are associated with either deposits or withdrawals, making transactions cost-effective. The online casino supports currencies, including EUR, AUD, USD, BRL, CAD, CHF, CLP, and many other cryptocurrencies.

KYC Process & Documents

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At 5Gringos Casino, the Know Your Customer (KYC) procedure is generally initiated during a player’s first significant withdrawal. This is a standard process designed to verify the player’s age, identity, and financial credentials.

The casino requires players to submit various documents, including a certified ID, proof of residence, proof of ownership, and transaction histories related to the payment methods used.

This may include bank or credit/debit card statements. While this process is standard in the industry, it’s worth noting that there have been some online reports from players questioning the legitimacy of the casino’s KYC process during withdrawal requests.

Customer Support at 5Gringos Casino

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Regarding customer support at 5Gringos Casino, there’s room for improvement. Although the live chat feature is available 24/7, initial responses were automated, and it took over an hour to connect with an actual human representative. Email responses were more prompt, coming in within 12 hours, which is relatively good. The support is provided in English. The FAQ section on the website is relatively brief and could be more comprehensive to address the common questions players might have.

5Gringos Casino Mobile Compatibility

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5Gringos Casino doesn’t offer a dedicated mobile app, but its website is accessible through mobile browsers. However, the mobile experience leaves much to be desired. The site doesn’t go full screen on mobile devices, and the small buttons make navigation and gameplay challenging. While most of the games and features available on the desktop version are also accessible on mobile, the user experience isn’t as seamless. Compared to other mobile casinos on the market, 5 Gringos Casino’s mobile compatibility could be improved significantly to offer a more user-friendly interface and gameplay.

Player Safety & Responsible Gambling

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5Gringos Casino features a comprehensive responsible gambling page. This includes third-party resources, age verification procedures, quizzes, and a filtration system to help players evaluate their gambling behaviour. The casino also allows personal limits on their gaming activities, including loss, cooling-off, wager, session, and deposit limits. However, to set or modify these limits, players have to reach out to customer support rather than adjusting them directly in the user interface. In cases of self-exclusion, you can also contact customer support, who will process your request to close the account within the next 24 hours.

Licences & Security

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  • Company: Rabidi N.V.
  • Company Address: Scharlooweg 39, Willemstad, Curacao
  • Licence: Curaçao, Antillephone
  • Licence Number: 8048/JAZ

The company owning 5Gringos Casino, Rabidi N.V., is not straightforward about displaying its licensing or company details on its website, which may raise some red flags for prospective players. There’s no readily available information indicating whether the company or its owners have prior experience in the casino industry.

Additionally, the casino does not appear to have partnerships with trusted third-party agencies like eCOGRA or iTech Labs. While there are a few responsible gambling links provided, direct links to organizations like Gamblers Anonymous are not featured.

5Gringos Casino Verdict

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In summary, 5Gringos Casino offers a comprehensive gaming experience with an extensive selection of over 2,000 games from top-tier providers like Play’n GO, NetEnt, and Microgaming. It caters to a broad audience with traditional casino offerings like slots, table games, and live casino, as well as unique games like keno and bingo. The casino stands out with its unique loyalty program, featuring various levels and exclusive perks such as higher cashback and monthly withdrawal limits.

While the payment options are abundant and varied, the KYC process has some reported issues that might raise concerns. The customer support is responsive but could be improved regarding human interaction. Mobile compatibility is somewhat lacking, making gameplay less enjoyable on smaller screens.

In my personal experience, I think that although this casino displays a solid commitment to responsible gambling, it falls short of transparency concerning its licensing and ownership details. Overall, 5Gringos Casino provides a well-rounded experience, albeit with a few areas needing improvement.

5Gringos Casino FAQ

What 5Gringos Casino bonuses are available?

5Gringos Casino offers a variety of bonuses, including welcome bonuses, weekly reload bonuses, and free spins. You can also enjoy jackpot games with progressive prizes.

What is the minimum deposit amount at 5Gringos Casino?  

The minimum deposit amount at 5Gringos Casino is $20. Payment methods like bank transfer, Neteller, and Mastercard are available for making deposits.

What payment options are there at 5Gringos Casino?

5Gringos Casino offers a good selection of payment methods, such as bank transfer, Neteller, and Mastercard, for deposits and withdrawals.

Is 5Gringos Casino safe?  

While 5Gringos Casino uses a random number generator for game fairness, its credibility is somewhat marred by a lack of transparency on company and licensing information.

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Lily Hunter
Lily Hunter
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Lily has amassed an impressive wealth of experience in the iGaming industry for well over a decade. She infuses this experience with each casino review she has made. If not reviewing, she spends her time playing titles like Mega Moolah and Divine Fortune.

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