Captain Spins Casino Review

First Glance at Captain Spins Casino

Get ready to be launched into a mesmerising mission control adventure, guided by the charismatic, Captain Spins himself. This online casino has a futuristic mission control theme where players are welcomed by the casino’s central character, ‘The Captain”.

The casino logo resembles something from a superhero comic. Captain Spins Casino offers a user-friendly interface that is easy to navigate, replacing a main menu bar with quick casino links conveniently placed at the centre of the home page.

There is good information in the footer regarding licenses, company details, payment options, and responsible gambling resources.

Captain Spins Casino Welcome Bonus Offer

Captain Spins offers new player bonus spins and bonus money as part of their welcome offer. This includes a 100% deposit match bonus and 260 free spins when players make their first deposit. Skrill and Neteller deposits are not eligible for this bonus and players can choose to opt out of the offer.

How to Sign Up & Activate the Welcome Bonus

We will now outline how to sign up and activate the casino bonus below:

Players can easily register without making a deposit.

Wagering Requirements

We have thoroughly examined the wagering requirements at  Captain Spins Casino, we displayed a concise overview for players below:

• The minimum deposit required is $10
• Bonus money must be wagered within 30 days and free spins bonus within 10 days
• The bonus has to be wagered 35 times in the online casino
• E.g. $100 bonus x 35 = $3,500 must be wagered
• Bonus free spins can only be played on Book of Dead slots
• Winnings from free spins are capped to the number of spins awarded
• The second deposit and third deposit offer a 100% match bonus up to $300 and 60 bonus spins
• The fourth deposit offers a 100% match bonus up to $300 and 80 bonus spins

To make the most of this welcome bonus, we advise focusing on slot games at Captain Spins, as only a limited selection of games is eligible. Therefore, it is crucial to review the wagering requirements carefully. However, rest assured that this welcome offer is highly rewarding, and fair, and grants free spins and bonus money across the initial four deposits for new players.

Additional Bonus Offers & Promotions

Players can enjoy daily casino cashback deals and extra free spins by checking their Captain Spins account. The casino also offers a variety of bonuses, including free spins, bonus cash, and deposit bonuses. During my visit, I discovered an enticing "Saturday Double Deal" featuring a 20% match and deposit bonus, of up to $50 and 10 free spins on the thrilling game, Pile Em Up.

Does Captain Spins Casino have Special Promos or Reward Programs?

Already registered players at Captain Spins Casino are rewarded through their loyalty program. By accumulating loyalty points, players progress through five tiers: New Recruit, Amateur Status, Pro Status, Extreme Status, and Legend Status.

As players ascend the loyalty tiers, they gain access to exclusive benefits such as exclusive bonuses and promotions, bonus spins, cash bonuses, cashback, and invitations to exclusive events.

Moreover, players can aspire to join the VIP Honors Club by filling out a request form. VIP Honors Club players can enjoy personalised account hosts, invitations to special events, exclusive bonuses, and a range of perks based on their VIP tier: Silver, Gold, Elite Platinum, and Elite Black.

The Elite Black status, limited to only 20 players, offers exceptional privileges like custom events, free spins,  cashback, special occasion gifting or donations, and automatic invitations to yearly casino main events.

How is the Game Selection at Captain Spins Casino?

Captain Spins Casino boasts an impressive collection of over 1,500 online casino games. Players can play games from a selection of traditional titles, including slot games, live dealer games, roulette, blackjack, baccarat, craps, and poker.

Additionally, the casino offers popular choices like bingo, scratch cards, keno, lotto, and eSports. With the addition of new games on a weekly basis, Captain Spins ensures that it remains a top-notch destination for players seeking an unparalleled gaming experience.

What Game Providers Does Captain Spins Casino Have?

At Captain Spins Casino online, players have access to an extensive library of games from 61 reputable game providers. This includes renowned names like Evolution Gaming, Microgaming, NetEnt, Pragmatic Play, and many others.

With such a diverse range of providers, Captain Spins stands out as one of the top online casinos. Players can expect a remarkable gaming experience with top-quality titles from a multitude of acclaimed game providers at Captain Spins.

Slots Overview

Captain Spins Casino offers a selection of 1,350 online slots, encompassing both video slots and reel slots. Players can enjoy their favourite games such as Book of Dead, Immortal Romance, Starburst, Gonzo's Quest, and Thunderstruck. Players must play real money games on these slot machines given the limited demo versions are available.

Jackpot Overview

For players seeking the thrill of using progressive jackpots, Captain Spins Casino offers an impressive collection of progressive jackpot slots. Titles like Mega Moolah, Mega Fortune, and Cash Splash present enticing opportunities to win big. These progressive slots feature jackpots that exceed $50,000, creating an exciting atmosphere for players in pursuit of life-changing wins.

Table Games Overview

While the selection of table games at Captain Spins may not be as extensive as some newer online casinos, players can still enjoy a fair range of options. Blackjack enthusiasts will find variations such as Classic with Perfect-11, European, and 3D titles available. For those who prefer roulette, Captain Spins offers variations like 20p, Platinum, and Automatic.

Live Casino Overview

Captain Spins Casino has recently expanded its live casino games library to include an impressive selection of live dealer games. Powered by renowned providers like Evolution Gaming, Pragmatic Play, and Ezugi, these live dealer games closely resemble playing at a land-based casino. The realistic games available in this category include Dream Catcher Live, Caribbean Stud Poker, and Speed Baccarat.

Banking & Payment Options at Captain Spins Casino

Captain Spins Casino offers a diverse range of payment methods. These options include credit/debit cards, e-vouchers, e-wallets, and bank transfers. Kiwi players can choose from a variety of popular local and international payment options, although Pay'n'Play options are currently not available. Overall, the selection of payment methods at Captain Spins is impressive.

Deposits, Withdrawals & Payout Speed

Captain Spins Casino offers a variety of payment and deposit methods now, including Mastercard, Visa, Skrill, Paysafecard, Maestro, Bank Transfer, Neteller, MuchBetter, and PayPal. However, it's important to note that Paysafecard casinos and Maestro casinos do not offer a way to make withdrawals. The minimum deposit and withdrawal amount is set at a reasonable $10.

Maximum withdrawals are capped at $5,000 weekly, but VIP players may be eligible for higher limits. There are no fees associated with payments, except for potential currency conversion fees imposed by the bank card issuer.

When it comes to withdrawal times, requests remain pending for 1-2 days. Once approved, the processing is usually immediate, but the funds may take up to 3 working days to reach your account. Credit card withdrawals typically take up to 48 hours, while e-wallet withdrawals are processed as quickly as 24 hours or less. For bank transfers, withdrawal processing times may extend to 3-5 business days.

Captain Spins offers a choice of 12 currencies, including NZD, GBP, EUR, and USD, allowing players to transact conveniently in their preferred currency.

KYC Process & Documents

At Captain Spins Casino, players are required to undergo the KYC (Know Your Customer) procedure when making their first withdrawal. As part of the verification process, players may be asked to verify their email through an activation link.

Additionally, electronic age verification is conducted. Players must confirm their age, identity, address, and payment details to complete the KYC process. This entails providing supporting identification documents such as a passport, ID card, or driver's license, as well as a recent utility bill or bank statement to verify the address. Card payment documents may also be required to validate the payment method.

Customer Support at Captain Spins Casino

• Live chat (24/7)
• Email (support@captainspins.com)
• FAQ section

The customer support services at Captain Spins Casino are satisfactory. The multilingual live chat feature provides responsive assistance in English and various other languages, with friendly and helpful agents available to address player queries. However, it's worth noting that email support may take up to 72 hours to provide a response. Players may find the FAQ section to be somewhat limited in terms of providing comprehensive answers to their questions.

Captain Spins Mobile Compatibility

Captain Spins offers both a native casino mobile app for Android and iOS devices, as well as a mobile-optimised browser version for players who prefer not to download the app. The mobile app provides a user-friendly interface and delivers the same exciting gaming experience as the desktop version, complete with generous bonuses and free spins.

The browser version of the mobile casino is well-designed and easy to navigate, comparable to other NZ mobile casinos in the market. Depositing and withdrawing funds on the mobile site is also seamless, ensuring a smooth and convenient experience for players on iOS and Android devices.

Player Safety & Responsible Gambling

Captain Spins Casino provides an extensive responsible gambling page on its website, offering valuable advice, resources, self-tests, and tips to help manage problem gambling. They also offer self-exclusion options, allowing players to choose temporary or permanent exclusions. If no specific time period is selected, a default 6-month self-exclusion will be applied.

Additionally, players have the option to set deposit limits, implement time-outs, and access their account history. These limits and features can be easily adjusted by the player within their account dashboard or by contacting customer support.

Licenses & Security

• Company: White Hat Gaming Limited
• Address: 85 St John Street, Valletta, VLT1165, Malta
• Licenses: (i) UK Gambling Commission (ii) Malta Gaming Authority
• License Numbers: (i) 52894 (ii) MGA/B2C/370/2017

Captain Spins Casino prominently displays its company details on its website, including partnerships with reputable organizations such as eCOGRA and The POGG, as well as links to responsible gambling resources. The casino is operated by White Hat Gaming Limited, a well-established company in the gambling industry known for managing several other top-notch casinos.

Captain Spins Online Casino Verdict

In conclusion, Captain Spins Casino is a highly recommended online casino offering a vast array of features and benefits. With its generous signup bonus of 260 free spins, bonus spins and minimum deposit bonuses, players can enjoy an extensive selection of online slots and scratch cards.

The mobile casino is user-friendly and provides an optimal gaming experience on the go. Overall, Captain Spins Casino stands out as a top choice for players seeking an exceptional online gambling experience.

Captain Spins Casino is a trustworthy and reliable online casino. White Hat Gaming Limited, a reputable company in the gambling industry, operates it. The website displays company details, and partnerships with respected organizations like eCOGRA and The POGG, and provides resources for responsible gambling.

Personally, I had a great experience playing at Captain Spins Casino. Although the welcome bonus may not be the most generous compared to other online casinos, I found the loyalty program to be particularly advantageous for New Zealand players. The extensive selection of slot games and live dealer games added to the overall enjoyment of my gaming experience.