Welcome to our in-depth review of Big Dollar Casino, a platform promising big thrills and rewards.
While the casino offers an array of games across various categories, it struggles with some critical aspects that can't be ignored.
Most notably, the casino has garnered a less-than-stellar reputation for its payout policies, and its customer support could be significantly improved.
Furthermore, players from New Zealand cannot access the casino's offerings.
So, while it has some unique features and game options, potential players should proceed cautiously.
- Unique casino bonus accelerator feature with comp points
- Wide array of payment options including cryptocurrencies
- Over 300 slot games available
- Live casino games on offer
- Decent welcome deposit bonus
- Poor payout policies with slow withdrawal times
- Many restricted countries
- Limited to no transparency on licensing and security
- High minimum withdrawal limit of $100
- Poor customer support responsiveness and effectiveness
Quick Glance & Details
Big Dollar Casino
Terms and conditions
Terms and conditions apply. Play responsibly | 18+
Wagering requirements 60x (Free spins)
|Website in English|
|Minimum deposit||20 NZ$|
Types of games
First Glance at Big Dollar Casino#
Dive into our detailed review of Big Dollar Casino! At first glance, Big Dollar Casino captivates visitors with its dark, black theme.
While we could not directly access the casino due to its restrictions on players from New Zealand, information gathered through online reviews and research indicates that the site is user-friendly. The online casino features an easily navigable menu, with quick links to essential sections like promotions, casino games, and register/login options on the homepage.
However, the footer seems to be lacking in comprehensive details. Aside from payment options and some quick links, it misses out on providing substantive information about company details and licensing.
Big Dollar Casino Welcome Bonus Offer#
Big Dollar Casino rolls out a generous welcome offer to attract new players, although it’s crucial to note this casino does not accept players from New Zealand. The casino offers a 300% match deposit bonus of up to $3,000 and 50 free spins.
Additionally, new players can take advantage of a 200% match bonus of up to $500. All these make for a relatively attractive welcome package. The bonus doesn’t seem tied to specific deposit methods; no bonus code is needed.
The casino offers a 300% match deposit bonus of up to $3,000 and 50 free spins
How to Sign Up & Activate the Welcome Bonus
Here’s your step-by-step guide to unlock the welcome bonus at Big Dollar Casino:
- Verify whether Big Dollar Casino accepts players from your region. Remember, players from New Zealand are currently not eligible.
- If your region is eligible, go to the Big Dollar Casino website.
- Click on the “Register” button, usually located at the top-right corner of the homepage, and fill out the required information.
- Validate your account by following the instructions sent to your email.
- Go to the “Cashier” section and make your first deposit.
- Navigate to the casino lobby to view all online casino games and promotions.
- Locate the “Promotions” section and choose to activate the welcome bonus. No bonus code is required.
You can register an account without making an initial deposit, but you’ll need to deposit funds to activate and benefit from the welcome bonus.
We have checked the wagering requirements at Big Dollar Casino. Check the list below for a quick outline:
- The minimum first deposit required is $20
- The bonus money must be wagered 40 times
- If you deposit $20 and get a $20 bonus, you’d need to wager 40 times the bonus amount, i.e., $20 x 40 = $800, before you can withdraw any winnings.
- Casino Games Eligibility: Not all online casino games contribute to the wagering requirements
- Not available for NZ players
- Free spins winnings must also be wagered 40 times
Regarding fairness, a 40x wagering requirement is relatively standard in the online casino industry. However, the limited game contributions towards wagering requirements could make meeting these conditions challenging for some players. Given that it’s not available for NZ players, regional restrictions also impact the overall fairness of this bonus.
Additional Bonus Offers & Promotions
Big Dollar Casino takes a unique approach to additional bonus offers and promotions, making them available by invitation only. This means that the variety and frequency of Big Dollar Casino bonuses, such as deposit bonuses, free spins, or cashback, may not be abundant for the average player. Because of this invite-only strategy, you won’t find a range of specialized bonuses for slots or live casino games readily advertised.
Does Big Dollar Casino have Special Promos or Reward Programs?#
Big Dollar Casino seems to offer a variety of special promotions and reward programs to keep already registered players engaged. However, specific details were not readily accessible due to regional restrictions.
It appears that a VIP program falls in line with what’s commonly found in other online casinos, rewarding loyal players with various perks such as free spins, cashback, and deposit bonuses.
In addition to the VIP program, Big Dollar Casino has a unique Match Bonus Accelerator feature, which awards more loyalty points the more you play at the online casino.
How is the Game Selection at Big Dollar Casino?#
Even though Big Dollar Casino is not accessible to players from New Zealand, it offers a well-rounded game selection, according to our research and online reviews. The online casino has a variety of traditional games, including slots, blackjack, roulette, poker, craps, and baccarat.
What Game Providers Does Big Dollar Casino Have?
Big Dollar Casino’s game library is powered by software providers, notably Betsoft Gaming, Evolution Gaming, Rival, and Saucify (BetOnSoft). The number of game developers is somewhat limited, falling into the “below average” category.
Big Dollar Casino seems somewhat lacking in diversity and range compared to other online casinos that boast offerings from more than ten or even 20 different game developers. That said, if you’re a fan of the online casino games from these specific providers, you might still find the selection to your liking, assuming you’re eligible to play.
Big Dollar Casino features a decent array of pokies, with 301 games. While we couldn’t directly verify this due to regional restrictions, popular titles like Gonzo’s Quest, Divine Fortune, and Rainbow Riches are reportedly part of the lineup. The online casino does not offer a demo mode for its slots.
Progressive Jackpots Overview
Big Dollar Casino appears to offer progressive jackpot games featuring substantial prizes that could exceed $50,000. Some of the standout titles reportedly include Diamond Dragon, Carnaval Forever slot, and Dragon Kings slot. However, it’s essential to note that we couldn’t directly verify these jackpots’ availability or exact details due to regional restrictions.
Table Games Overview
Big Dollar Casino provides a solid selection of table games for those who are eligible to play. The casino seems to offer scratch cards and popular video poker games like Aces & Faces Poker and Deuces & Joker Poker. For those who prefer spinning the wheel, European Roulette is available.
Blackjack aficionados are not left out either, as Vegas Strip Blackjack is among the options. While we couldn’t confirm this firsthand due to regional restrictions, the available titles appear to offer a well-rounded table game experience.
Live Casino Overview
Though we couldn’t access the online casino directly due to regional restrictions, it appears that Big Dollar Casino offers a decent live casino section for eligible players. The live casino games seem to include staples like Live Roulette, Live Blackjack, and Live Poker. These games are apparently powered by Evolution Gaming, a leading name in the live gaming industry.
Banking & Payment Options at Big Dollar Casino#
At Big Dollar Casino, the range of payment options appears to be good and includes a mix of traditional and modern methods such as bank wire, cryptocurrency wallets, e-wallets, and credit/debit cards. This diverse selection is generally on par with what new online casinos offer.
However, it’s important to note that the casino has garnered a poor reputation for its payout policies, which could be a red flag for prospective players. Additionally, players from New Zealand are not eligible to access the casino, limiting its applicability to a broader audience.
Deposits, Withdrawals & Payout Speed
For depositing funds at Big Dollar Casino, players have many options ranging from traditional methods like bank wire transfer to modern alternatives like Bitcoin Wallet, Ethereum, Litecoin, and Tether. Popular e-wallets such as Neteller, Skrill, and Payz are also available. The same options are available for withdrawals, except Mastercard. However, it’s crucial to note that New Zealand players cannot participate in this online casino.
The casino’s payout times vary dramatically depending on the method used. E-wallets offer instant withdrawals, but Bitcoin can take up to 5 business days, and bank wire transfer payments can take up to 10 business days. The casino’s poor reputation is exacerbated by incredibly slow payout times, with some customers reporting waits of over 14 days and some claiming they never received their funds.
The minimum deposit is a low $20, but the minimum withdrawal is a high $100. Cashout limits vary depending on the player’s tier, with high roller tier players limited to $2,000 weekly and MVP tier players having a $10,000 weekly limit. Some withdrawal methods do come with associated fees.
Accepted currencies include various cryptocurrencies, US Dollars, Canadian Dollars, and, oddly enough, New Zealand Dollars.
KYC Process & Documents#
Players are required to provide a range of documents to verify their identity. These usually include a government-issued ID like a passport or driver’s license, a recent utility bill to confirm residence and proof of payment methods such as a bank statement or screenshots of e-wallet accounts.
This documentation is generally requested during the withdrawal process, but it can be required at any time to comply with regulatory requirements.
Customer Support Rep at Big Dollar Casino#
- Live chat 24/7
- Email: [email protected]
- FAQ section
- Telephone: International: 1 888 595 5835
Big Dollar Casino advertises 24/7 customer support, including live chat and email. Unfortunately, our experience showed a lagging response time, with email support taking up to 4 days to respond. Despite the purported 24/7 availability of live chat, we could not access this feature.
Reports suggest that eligible players have found that the customer service representatives via live chat are responsive but not always helpful. There is a FAQ section on the site, although its comprehensiveness in addressing player concerns remains to be fully evaluated.
Big Dollar Casino Mobile Compatibility#
Big Dollar Casino does not offer a dedicated mobile app, but it does have a mobile-optimized browser version that retains the simple and user-friendly interface of the desktop version. However, one downside is that you can’t try out games without first creating an account and logging in.
To play on mobile, you can easily access Big Dollar Casino’s website via your device’s web browser, and as long as your device is Adobe Flash-compatible, the instant play version should load without problems.
In comparison to other mobile online casinos, users at Big Dollar mobile casino may be disappointed by the lack of features.
Player Safety & Responsible Gambling#
Big Dollar Casino demonstrates a commitment to responsible gambling. They offer self-exclusion options that can be activated by contacting customer support.
The casino’s website includes a ‘Fair Play’ page, briefly discussing responsible gambling measures, including deposit limits and self-exclusion. The page also offers links to resources for combating problem gambling.
Players can set personal limits on deposits, but it’s unclear whether max bet or hour limits can be set. These options seem somewhat controllable but may require contact with customer support to activate or modify fully.
Licences & Security#
- Company: Genesys Technology N.V.
- Address: Not provided
- Licence: Curaçao
- Licence Number: Not Provided
Given the lack of transparency concerning the casino’s licensing number and address, it’s hard to trust the security and licensing at Big Dollar Casino fully. The online casino appears to have a confusing history, with conflicting information about its parent companies. There’s no evidence to suggest partnerships with trusted industry bodies like eCOGRA or iTech Labs.
Overall, this casino’s transparency and security measures appear to be below industry standards, making it difficult to vouch for its reliability.
Big Dollar Online Casino Verdict#
Big Dollar Casino presents a mixed bag. While it offers various games across slots, table games, and live casino options, its accessibility for players in certain regions like New Zealand is questionable. The casino’s partnership with leading software platforms like Betsoft and Evolution Gaming suggests a robust gaming experience. Still, the limited number of providers and the inability to confirm game listings are concerns.
The payment options are relatively good, but the casino’s reputation suffers from poor payout policies and slow transaction times. Alarmingly, the lack of clear licensing details and mixed information about the company’s ownership cast shadows over its reliability and security.
The customer support department is not up to the mark, as evidenced by slow email responses and unreliable live chat services. Although there’s a mention of responsible gambling features, they are brief and not easily verifiable.
Given these points, Big Dollar Casino falls short of online gambling in several key areas, raising enough red flags to caution potential players. Proceed with caution, if at all. Based on my online research and personal experience with this casino, I highly recommend taking screenshots of your winnings and any chat interactions you have with customer support.
Given the issues I’ve encountered while writing this Big Dollar Casino review, I have no plans to return to Big Dollar Casino. I would suggest you also explore other, more reliable gambling sites.
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Lily, a Casino Content Specialist, has amassed an impressive wealth of experience in the iGaming industry for well over a decade. She infuses this experience with each review, casino guide, and blog post. She spends her time playing titles like Mega Moolah and Starburst when not writing or spending time with her family in Auckland.Read more about the author