3.8 / 5
First deposit bonus
250% Up to 2000 $
Play

Welcome to our comprehensive Rich Palms Casino review!

What sets Rich Palms apart is its focus on providing a luxurious, tropical-themed gaming experience with a well-curated selection of games, mainly from trusted providers like RealTime Gaming and Visionary iGaming.

However, the casino caters explicitly to players who prefer these providers, offering a much smaller game library than its competitors.

It creates an immersive atmosphere and offers many payment options, including cryptocurrency.

On the downside, the casino has room for improvement regarding its transparency in licensing details and payment options for specific regions.

  • Pros
  • Multiple payment options
  • Generous welcome deposit bonuses
  • 24/7 live chat support for quick assistance
  • Mobile-friendly interface compatible
  • Comprehensive responsible gaming features
  • Cons
  • Limited software developers affecting a game variety
  • Subpar payment options for Kiwi players
  • High minimum withdrawal limit of $100
  • Prolonged withdrawal times, especially for bank transfers
  • Lack of transparency in licensing and company details

Rich Palms Casino Bonus Codes & Bonuses

Bonus structure 1
Terms and conditions Terms and conditions apply. Play responsibly | 18+.. Read more

Rich Palms Casino

Terms and conditions

Terms and conditions apply. Play responsibly | 18+

Play
1. Deposit bonus 250% up to 2000 $
Minimum deposit25 $
Wagering requirements35x (Cash bonus)
Cashback 100%
2. Deposit bonus 200% up to 2000 $
Minimum deposit25 $
Wagering requirements35x (Cash bonus)
Cashback 100%
3. Deposit bonus 150% up to 2000 $
Minimum deposit25 $
Wagering requirements35x (Cash bonus)
Cashback 50%

Quick Glance & Details

General information

Website in English
Tax Free
Chat support
Phone support
Email support
Email [email protected]
Established 2020
Minimum deposit 25 $
Licence Curaçao

Types of games

Live Casino
Betting
Lotto
Bingo
Poker
Roulette
Blackjack
Scratchcards
Slots

Payment providers

  • American Express American Express
  • Bitcoin Bitcoin
  • Ethereum Ethereum
  • Litecoin Litecoin
  • Mastercard Mastercard
  • Visa Visa

Game developers

  • Real Time Gaming Real Time Gaming

First Glance at Rich Palms Casino

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Enter Rich Palms Casino and find yourself in a digital haven that melds luxury and ease, leaving you thirsting for more transparency. Rich Palms Casino has a luxurious desert oasis theme with palm trees and lush scenery.

The website is user-friendly and easy to navigate, featuring a menu that offers access to categories such as login/register, mobile, payments, ‘about us’, and contact support. While the footer has quick links and information on responsible gaming, it lacks details about the casino’s licensing or parent company.

Rich Palms Casino homepage

Rich Palms Casino Welcome Bonus Offer

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Rich Palms Casino offers an enticing welcome package to new players spread over their first three deposits.

The first deposit grants a 250% deposit bonus and a 100% cashback, followed by a 275% deposit bonus and 100% cashback on the second deposit.

The third deposit sweetens the pot with a 300% slots bonus and a 50% cashback.

One noteworthy detail is that all payment methods are accepted for this bonus offer, but using Neosurf allows for a lower minimum deposit of just $10. No bonus code is required to activate these rewards.

How to Sign Up & Activate the Welcome Bonus

Getting started at Rich Palms Casino is a straightforward process that lets you quickly activate the generous welcome offer.

Follow these simple steps:

  1. Navigate to the Rich Palms Casino website.
  2. Click on the ‘Register’ button at the homepage’s top.
  3. Fill in your personal details to create an account.
  4. Verify your account through the email or other method provided.
  5. Head to the casino lobby to the ‘Cashier’ or ‘Payment’ tab.
  6. Make a qualifying deposit using your preferred payment method.
  7. Locate the welcome bonus under the ‘Promotions’ tab and click ‘Claim Now’.

Now, you can enjoy the welcome bonus and start playing! Registration can be done without making a deposit initially, but a qualifying deposit is necessary to activate the bonus.

Rich Palms Casino signup form

Wagering Requirements

We’ve examined the terms and conditions at Rich Palms Casino to give you a better understanding of the welcome bonus. Here’s a quick outline:

  • The minimum deposit amount is $10 for Neosurf and $25 for all other payment methods.
  • The bonus must be wagered within 14 days.
  • The bonus must be wagered 30 times.
  • E.g. If you deposit $25, you’ll need to wager $25 x 30 = $750 before cashing out.
  • The maximum cashout is 20 times the bonus amount.
  • Different games contribute to the wagering requirements.

Overall, the wagering requirements appear reasonable, especially given the variety of games that contribute to fulfilling them. The 14-day period provides a sufficient window for meeting these conditions. However, consider the maximum cashout limit when planning your gameplay with each deposit bonus.

Additional Bonus Offers & Promotions

Rich Palms Casino has promotional deposit bonus code offers beyond the welcome package. The casino features deposit bonus codes like the “New Game Party” for newly launched games and “Weekend Chill” for weekend gameplay. They also offer cryptocurrency incentives through their “Bitcoin Special.” Their cashback gifts and holiday party deposit bonus code offers can benefit you.

Moreover, the casino spices up weekdays with unique no-deposit bonuses like the “Treasures Tour” on Mondays and the “Asgard Tour” on Tuesdays.

Does Rich Palms Casino have Special Promos or Reward Programs?

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Rich Palms Casino rewards loyal players through its VIP Club. The club has six levels: Black, Silver, Golden, Platinum, Diamond, and Millionaire Cards. Each level offers a range of perks like increased betting limits, time-framed cashback, deposit bonus offers, and level-up bonuses.

This VIP club ensures that you’re continuously rewarded for your gameplay. In addition to the VIP program, Rich Palms Casino hosts ongoing tournaments.

Players can easily register for these competitions by clicking “Click Now” in the tournament section. All your wagers get converted into tournament coins, and you can win prizes like large prize pools, cashback, and free spins.

How is the Game Selection at Rich Palms Casino?

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Rich Palms Casino boasts an extensive game selection featuring over 1,500 titles that cater to a wide range of player preferences. There’s something for everyone, from traditional casino games like slots, roulette, blackjack, video poker, and baccarat to a fully-equipped live casino section. In addition to these classics, the casino diversifies its portfolio with speciality games like keno. No sports gambling or scratch cards were found on this gaming platform.

What Game Providers Does Rich Palms Casino Have?

Rich Palms Casino offers a more focused game library by featuring titles exclusively from Real Time Gaming and Visionary iGaming. Although the number of software providers is considerably smaller than what’s usually found at most online casinos, these are highly respected and trusted names in the industry.

This setup is ideal for players who appreciate quality over quantity and are fans of these particular developers.

Slot Games Overview

Rich Palms Casino boasts a diverse range of slot games that cater to various tastes and preferences. Some of the popular titles you’ll come across include Wild Piranha, Aladdin’s Wishes, Ancient Gods, Asgard, Aztec’s Millions, Aztec’s Treasure, Caesar’s Empire, Cai Hong, Cash Bandits, and Cleopatra’s Gold. A standout feature is that all these slots come with a demo mode, allowing you to try the casino games without risking real money.

Jackpot Pokies Overview

At Rich Palms Casino, players have the opportunity to try their luck at the selection of progressive jackpot games. Though not immediately evident in their game library, the casino offers compelling titles like Double Jackpot Poker, Mega Moolah, and Templar Tumble. These games offer jackpots well over the $50,000 mark, providing an enticing reason for players to take a spin.

Table Games Overview

Rich Palms Casino boasts a dedicated table games section with an impressive lineup of over 100 titles. Players can indulge in classic casino fares like European Blackjack and European Roulette, and more specialized games like Texas Hold’em Bonus and Tri Card Poker. The casino also offers Baccarat and 21 Blackjack for those who prefer card games.

Live Dealer Games Overview

The live casino section at here is a dynamic arena powered by industry giants Evolution Gaming and Play’n Go. The casino offers extensive live titles, including classic games like Live Baccarat, Live Roulette, and Live Blackjack. For those seeking something different, there are options like Lightning Lotto, Crazy Time, and Sweet Bonanza. The casino also features Club Royale titles and live game shows, adding excitement to the live gaming platform experience.

Rich Palms Casino games selection

Banking & Payment Options at Rich Palms Casino

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Rich Palms Casino offers a variety of payment methods to suit different preferences, including credit cards, bank wire transfers, e-wallets, crypto wallets, and e-vouchers. However, for players in New Zealand, the options are limited to only five choices, making the range of available methods quite subpar compared to top NZ online casinos.

The casino doesn’t stand out regarding local payment methods, focusing on more international options.

Deposits, Withdrawals & Payout Speed

At Rich Palms Casino, the payment methods available for depositing funds include debit or credit cards like VISA, MasterCard, and Amex, as well as Neosurf vouchers, PayID, and Bitcoins. For withdrawals, the options are more limited, with only Bank Wire, Visa, and Bitcoin being available.

The online casino recommends using bank transfers as the most convenient deposit method. The minimum deposit is standard at $25, but the minimum withdrawal is higher at $100.

The maximum withdrawal limit is $2,000 per week, which may not appeal to high rollers.

The payout speed varies greatly depending on the method used. While e-wallets and Bitcoin offer instant withdrawals, the total bank transfer period can take 8 to 20 working days.

This extensive period includes the time for document approval, transaction application approval, and the actual receipt of funds. Fortunately, no additional fees are associated with either deposits or withdrawals.

As for currencies, Rich Palms Casino accommodates a variety of options, including cryptocurrency (Bitcoin, Ethereum, Tether, Litecoin, and Ripple), as well as fiat currencies like NZD, EUR, CAD, and USD.

KYC Process & Documents

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At Rich Palms Casino, the Know Your Customer (KYC) process is essential to secure transactions, particularly for withdrawals. The casino may request various documents to verify your identity. Players are asked to provide a high-quality, uncut copy of a valid ID with a photo, such as a passport or driver’s license.

Additionally, a recent utility bill not older than two months must confirm your address; this document must include your full name, issue date, and complete residential address.

For those using debit or bank cards, the casino also requests an uncut, high-quality copy of the card showing the cardholder’s name, the first six and last four digits of the card number, and the card’s expiration date.

Customer Support at Rich Palms Casino

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  • Live Chat (Available 24/7)
  • Email: [email protected]
  • Phone Number: +1 855 2798 143
  • FAQ Section

When it comes to customer support, Rich Palms Casino performs reasonably well. The support is available 24/7, and the live chat feature was responsive, providing answers within 2 minutes during our review. Although email responses took about 12 hours, this is generally acceptable. Customer support is available in English.

The FAQ section on the casino’s website is comprehensive and appears to answer a broad range of questions that players might typically have.

Rich Palms Casino Mobile Compatibility

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Rich Palms Casino offers a seamless mobile gaming platform experience through its mobile-optimized browser version, eliminating the need for a separate app. Players can enjoy all the features on the desktop version, including a wide range of casino games, banking options, and customer support, on their Android, iOS, Windows, or other mobile platforms.

In terms of performance, the mobile version holds up quite well compared to other mobile casinos. Its near-identical replication of the desktop site ensures that players have a consistent and enjoyable gaming platform across all devices.

Player Safety & Responsible Gambling

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Rich Palms Casino is committed to responsible gaming, as evidenced by its dedicated page. The page provides various resources, including third-party help, age verification methods, and filtration systems to prevent underage gambling.

Regarding self-management tools, the casino offers a comprehensive set of options accessible directly from the account dashboard.

Players can set personal limits on various gaming platform activities, such as deposits, wagers, losses, and session duration. They also offer a cooling-off period and a self-exclusion feature, which allows players to suspend their accounts for periods ranging from 6 months to 5 years.

Licences & Security

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  • Company: Superior Group VIP
  • Licence: Curacao
  • Address: Not available
  • Licence Number: Not available

The company behind Rich Palms Casino is Superior Group VIP, which was founded in 2020 and operates under a Curacao license. Unfortunately, details like the company’s address and license number are not readily available on the website, making transparency a concern.

There is no information regarding the owners’ previous experience in the casino industry or partnerships with third-party auditors like eCOGRA or iTech Labs. However, the casino does provide links to responsible gambling resources, which is a positive aspect.

Rich Palms Online Casino Verdict

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Rich Palms Casino offers a diverse gaming experience with room for improvement in payment options and transparency. With a game library powered by RealTime Gaming and Visionary iGaming, it caters to a niche that appreciates these reputable providers.

The casino offers a VIP program and tournaments, enhancing the gameplay experience for regulars. However, its limited banking options, especially for Kiwi players, leave much to be desired.

On the positive side, Rich Palms Casino is mobile-responsive and provides a nearly identical experience across desktop and mobile platforms. Customer service is generally responsive, with a comprehensive FAQ section that adds value. The casino has robust, responsible gambling measures but lacks licensing transparency.

My opinion is that while Rich Palms Casino has several commendable features, a few significant gaps need to be addressed for it to be considered among the top online casinos. Given the lengthy processing times for some payment methods, the minimum and maximum withdrawal limits could also be more flexible.

Rich Palms Casino FAQ

What Rich Palms Casino bonuses are available?

Rich Palms Casino offers a variety of bonuses, including free spins and deposit bonus codes. New players can benefit from initial deposit promotions while existing players enjoy weekly cashback. The casino has a loyalty program managed by a VIP host and includes benefits like a Silver Card. Remember to check each playthrough condition before claiming any bonuses or promotions.

What Rich Palms Casino games are available?

Rich Palms Casino allows you to play slots and poker, among other games. You can try out specific games in practice mode before committing your account to real money for each playthrough condition.

What are the verification procedures like at Rich Palms Casino?

The verification at Rich Palms Casino includes a processing time during which enrollment document files such as a utility bill and additional details may be required. This is especially important for your first withdrawal request, ensuring an enjoyable experience with future transactions on the casino site.

What is the minimum deposit at Rich Palms Casino?  

The minimum deposit amount at Rich Palms Casino is $25. Various deposit methods are available for topping up your gambling account.

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Lily Hunter
Lily Hunter
Casino Reviewer
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Lily has amassed an impressive wealth of experience in the iGaming industry for well over a decade. She infuses this experience with each casino review she has made. If not reviewing, she spends her time playing titles like Mega Moolah and Divine Fortune.

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