- First Glance at Platinum Play Casino
- Platinum Play Casino Welcome Bonus Offer
- Does Platinum Play Casino have Special Promo..
- How is the Game Selection at Platinum Play C..
- Banking & Payment Options at Platinum Play C..
- KYC Process & Documents
- Customer Support at Platinum Play Casino
- Platinum Play Mobile Compatibility
- Player Safety & Responsible Gambling
- Licenses & Security
- Platinum Play Online Casino Verdict
Platinum Play Online Casino has been entertaining players since 2004 with its exceptional selection of games.
These include video poker, table games, live dealer games, and some of the best slot games in the industry.
What sets Platinum Play Casino apart from other online casinos is its collection of progressive jackpot games, which offer staggering prizes to lucky players.
While the casino is good at offering a superb welcome offer, amazing game choice, and varied payment methods, its loyalty program could use improvement.
Not to mention, these games are compatible with iOS and Android devices so you can bet on the go.
If these incentives are enough to start betting at Platinum, here's your chance to shine with a chunky welcome bonus.
- Impressive collection of popular casino games
- Top-quality gaming experience powered by Microgaming
- Trustworthy platform licensed and regulated by MGA
- High wagering requirements for some bonuses
- The loyalty program could be improved
- Lack of on-demand customer email support
Quick Glance & Details
|Website in English|
|English chat support|
|Minimum deposit||10 NZ$|
Types of games
- Crazy Tooth Studio
- Evolution Gaming
- Just For The Win
- NextGen Gaming
- Northern Lights
- Rabcat Gambling
First Glance at Platinum Play Casino#
Experience the ultimate in luxury gaming with Platinum Play Casino – where sophistication meets excitement. With its clean aesthetic, premium feel, and focus on table game motifs, get ready to be transported to a world of high-quality entertainment. While there is no specific character or theme around which the casino is built, the general impression is one that features symbols like jewellery, cards, and table games.
Navigation is simple with a user-friendly menu, that provides relevant categories, including promotions, casino games, banking, mobile, about us, security, and blog pages. Platinum Play casino offers good information in the footer section. Here, you can find details about payment options, licenses, company information, mobile casino play, responsible gambling, and links to game developers.
Established in 2004, Platinum Play Casino has built up a massive collection of games
Platinum Play Casino Welcome Bonus Offer#
Platinum Play extends a warm welcome to new customers with a generous offer. This includes a first deposit bonus matched up to NZ$400. Furthermore, players can enjoy two more 100% deposit bonuses on a second and third deposit, with each bonus worth up to NZ$200. The welcome bonus is granted automatically upon making the player bonus first deposit, and players are then required to meet the wagering requirements to be able to claim it.
How to Sign Up & Activate the Welcome Bonus
We will walk you through the simple steps of signing up and activating your bonus, to ensure that you have an enjoyable and rewarding gaming experience.
- First, head to the casino website and click the “Join Platinum Play” button.
- From there, you will need to provide your personal information and complete the registration form. Make sure to select ‘yes’ to receive the welcome bonus via email, SMS, or account notification.
- Once you have registered your Platinum Play account, make your first deposit, claim your new player welcome bonus, and start playing!
It’s worth noting that players can register an account without making a deposit, allowing them to explore the casino and its offerings before committing to playing with real money.
We have thoroughly reviewed and analysed the wagering requirements, and we’re excited to provide you with a comprehensive overview of what to expect.
- The minimum amount is NZ$10
- The bonus money must be wagered within 7 days
- The bonus has to be wagered 50 times in the online casino
- The free spins bonus has to be wagered 70 times
- Not all games count toward the wagering requirements
- The maximum real money won is $100
For example, if you deposit 100 and receive a 100 credit bonus, the Play through Requirement will be 50 x 100 = 5,000.
To fully utilise the bonus, we recommend using the many slots, keno, and scratch game titles. Many games are excluded, such as Sic Bo, Craps, Baccarat, Casino War, NetEnt, Progressive Jackpots, and Red Dog. We recommend taking a closer look at the specific terms and conditions to ensure a successful gaming experience. Despite the high wagering requirements, this bonus offers fair opportunities for big wins.
Additional Bonus Offers & Promotions
Platinum Play Casino offers a range of online casino bonuses, including deposit match bonuses, special tournaments, and a winner’s wall. Weekly offers and month-long casino promotions are available to help players maximise their gaming experience and potentially win real-world prizes. To stay up-to-date with promotions, check your email and the promotions page on the casino software.
Does Platinum Play Casino have Special Promos or Reward Programs?#
Platinum Play Casino offers exclusive deals and gifts for already registered players through their VIP program and Rewards programs. The casino VIP program is only offered to a select few players, and those who are invited will receive unique and tailored promotions, elite invitations, and special treatment from VIP hosts. Additionally, the Rewards program allows players to earn points for every credit they wager at the casino, and these points can be exchanged for bonus credits once they have earned enough. Players receive 2,500 Rewards points when they make their first deposit to kickstart their Rewards journey. Overall, Platinum Play offers various opportunities for returning players to receive bonuses, special treatment, and exclusive promotions.
How is the Game Selection at Platinum Play Casino?#
At Platinum Play Casino, you’ll find a wide selection of casino games to suit any player’s preference. The casino features classic casino games such as slots, live casino, roulette, blackjack, baccarat, and craps. Video poker fans can also indulge in the excitement with games like Aces Eights Video Poker and Wild Bonus Video Poker. The casino also offers other games for players to enjoy, including casual games such as bingo, scratch cards, keno, and lotto, as well as a range of new games to keep things fresh and exciting.
What Game Developers Does Platinum Play Casino Have?
Platinum Play Casino has partnered with some of the biggest names in the industry to bring you an exceptional gaming experience. The game developers featured at the casino include Microgaming, Evolution Gaming, and NextGen Gaming. Although smaller providers are not included, players can still count on industry leaders for top-quality games. With over 600 casino games available, there is a huge selection of options to choose from.
Platinum Play Casino exclusively offers Microgaming slot games. Various types of slot games are available, including reel slots, video slots, and arcade slots. The most popular slot titles include Jungle Jim El Dorado, Break Da Bank, Agent Jane Blonde, Game of Thrones, Terminator, and Jurassic Park. For players who want to try out the games before using their own money, there are free play demo games available. These demo games allow players to get a feel for the game and decide whether it’s worth playing for real money.
Platinum Play Casino offers progressive jackpot games, with some jackpots starting at 1 million. The casino also displays the current big jackpot amounts, which at the time of writing, exceeded $38 million. These games provide cutting-edge graphics and sounds, that give players the chance to win life-changing sums of money.
Table Games Overview
Platinum Play offers classic table games such as blackjack, baccarat, craps, roulette, and Ace video poker. While there is a lack of alternate variants to these games, players will find variants such as Atlantic City Blackjack, Blackjack Gold, and Live Caribbean Stud Poker. Additionally, players can enjoy Poker Multi Hand Gold for a different experience. The roulette selection includes Mega Moolah, Sapphire, and American titles.
Live Casino Overview
Platinum Play casino offers a range of live dealer games that give players the chance to experience the thrill of playing in a real casino from the comfort of their own homes. The live games available at Platinum Play include popular classics such as blackjack and roulette, as well as newer live dealer games like Monopoly, poker mega ball, and coin flip. The live games are powered by industry leaders Evolution Gaming, On Air, and Pragmatic Play, ensuring top-quality gameplay and an immersive casino experience.
Banking & Payment Options at Platinum Play Casino#
Platinum Play Casino provides its players with a wide range of payment options, including credit/debit cards, web wallets, and bank transfers. The casino offers a good number of both local and international payment options, which means players have a choice to select the payment method they are comfortable with. The range of payment methods offered by the casino is pretty good, and it compares well to other casinos. As for Pay’n’Play casino options, Platinum Play offers Trustly, which is a popular and reliable payment method.
Deposits, Withdrawals & Payout Speed
Platinum Play casino offers a wide range of payment options including popular options like VISA, Mastercard, Visa Electron, Maestro, iDebit, Skrill, Trustly, and Neteller. It’s worth noting that Maestro and Trustly cannot be used for withdrawals. The minimum deposit is $10 and the minimum withdrawal limit is $50, while the maximum withdrawal amount per 24-hour period is €10,000 or currency equivalent, or €4,000 per week.
There are no fees associated with deposits and withdrawals, but players should be aware of foreign exchange fees. Withdrawals processed to bank cards or bank accounts may take 3-7 working days to reflect, while web wallet withdrawals show up in 24-48 hours.
For Kiwi players, the internal currency is NZD, while for the rest of the world, it’s EUR. However, players can select from a variety of currencies, including CAD, EUR, USD, GBP, NZD, BRL, PLN, NOK, and ARS. Platinum Play casino offers a good range of payment and deposit methods when compared to other casinos, and Pay’nPlay options are available just like with other NZ Trustly casinos.
KYC Process & Documents#
Platinum Play Casino has a KYC (Know Your Customer) procedure in place, which means that they may ask for verification documents upon registration or before processing financial transactions. The verification documents may include proof of income, photographic identification documents such as a passport or driver’s license, proof of residence such as a bank statement or utility bill no older than six months, and proof of ownership for any payment method used to deposit or withdraw funds if applicable. It is mandatory for players to provide the requested documentation; otherwise, their account may be terminated.
Customer Support at Platinum Play Casino#
- Live chat (24/7)
- Email: [email protected]
- No phone line
- FAQ section
The casino’s customer support is average. Players are required to provide their username, full name, and email address when seeking assistance. Although there is a live chat option available, it took a considerable amount of time to connect to a human agent instead of a bot when I used it. On the other hand, the email support was quite limited, with only one complaints-centric email provided, but the responses were received within 24 hours. All customer support representatives were friendly, and professional, and communicated in English. While the FAQ section answers important questions regarding registration and payment management, it left several questions unanswered.
Platinum Play Mobile Compatibility#
Platinum Play Casino offers a fantastic mobile experience to its players, with a mobile casino app available for both IOS and Android devices that allows users to jump right into the casino and play their favourite games. The mobile app is user-friendly and runs smoothly, with mobile casino games that work on mobile phones just as seamlessly as they do on a desktop. However, players who prefer not to download the app can still access the casino through their mobile browser. The casino is optimised for both desktop and mobile, ensuring that all features are available on both platforms. In terms of mobile casinos on the market, Platinum Play’s mobile version is on par with the best mobile casinos around, offering a seamless gaming experience.
Player Safety & Responsible Gambling#
Platinum Play Casino places a great emphasis on responsible gaming and has an extensive page on its website dedicated to it. The page details the measures the casino takes to handle such issues, which include age verification, deposit limits, session reminders, self-tests, self-exclusion, and responsible gambling links. The self-exclusion options allow players to temporarily or permanently exclude themselves from logging in, placing bets, and depositing. The temporary exclusion can last for a period of 24 hours to 3 months, and the account will be reactivated automatically after the exclusion period ends. Permanent exclusion is also available, and reactivation can only occur after six months and with the approval of customer support. Players can easily set these personal limits within their account dashboards without having to contact customer support.
Licenses & Security#
- Company: Digimedia Ltd (C45651)
- Address: 9 Empire Stadium Street, GZIRA, GZR 1300, Malta
- License: Malta Gaming Authority
- Issued: 1 August 2018
- License Number: MGA/B2C/167/2008
- eCOGRA certification: Valid
Platinum Play Casino provides easy-to-find company information on its website, including direct links to begambleaware.org and Responsible Gambling 18+. With extensive experience in the online gaming industry, the company’s commitment to responsible gambling is evident through its efforts to direct players toward helpful resources.
Platinum Play Online Casino Verdict#
In conclusion, Platinum Play Casino is a reputable online gambling platform that offers a wide range of casino games. This includes slot games, casual games, video poker, and more. The website is user-friendly and easy to navigate, with comprehensive information about responsible gambling practices. This casino review found that the mobile version of the online casino Platinum Play is optimised for iOS and Android. The desktop version offers seamless gameplay, too. Overall, Platinum Play is a great choice for those looking for a diverse selection of games and a secure online gambling experience.
In my opinion, Platinum Play Casino is a trustworthy online gambling platform that offers an impressive selection of casino games from leading game providers. As someone who enjoys playing slots, I found the variety of slot titles to be exceptional. Although the wagering requirements are high, I didn’t find it too problematic as the quality of the available slot games was top-notch. The loyalty rewards program could use some improvement, but overall, I had a positive experience and would definitely return to play again
The casino’s license from the Malta Gaming Authority, its valid eCOGRA certification, and its responsible gaming measures showcase that Platinum Play Casino is a trustworthy and legitimate online gambling platform. However, it is important to remember that online gambling always carries some level of risk. It’s ultimately up to each individual player to make informed decisions and gamble responsibly.
Platinum Play Casino FAQ
What is the withdrawal time at Platinum Play Casino?
The withdrawal time at Platinum Play Casino may vary depending on the selected payment method. It can take between 24 hours and up to 7 business days for the funds to reach the player's account.
What licenses does Platinum Play Casino have?
Platinum Play Casino holds a license from the Malta Gaming Authority.
Why choose Platinum Play Casino?
There are several reasons to choose Platinum Play Casino, including a wide selection of video poker and slot games, such as Break Da Bank, as well as a mobile casino app. Additionally, the casino is owned by the reputable Fortune Lounge Group.
Does Platinum Play have a Mobile Casino App?
Yes, Platinum Play has a mobile casino app that can be downloaded on both iOS and Android devices. The app offers a seamless gaming experience with user-friendly navigation.
Can I trust Platinum Play Casino?
Yes, Platinum Play Casino is a trusted and reputable online casino with a license from the Malta Gaming Authority. The casino also uses advanced security measures to protect its players' personal and financial information.
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Casino Content Specialist
Lily, a Casino Content Specialist, has amassed an impressive wealth of experience in the iGaming industry for well over a decade. She infuses this experience with each review, casino guide, and blog post. She spends her time playing titles like Mega Moolah and Starburst when not writing or spending time with her family in Auckland.Read more about the author