4.0 / 5
First deposit bonus
100% Up to 100 NZ$ + 25 free spins
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Welcome to our comprehensive Hello Casino review, where we delve into the world of this online casino to uncover its unique features and offerings.

What differentiates Hello Casino from other online casinos is its exceptional game selection, including top-notch slots, exciting live casino games, and a rewarding VIP program for New Zealand players.

The casino boasts an impressive range of games, including popular slots and thrilling live dealer options.

While Hello Casino excels in its game variety and free spins promotions, we'll also explore areas where it may have room for improvement, like customer service.

Join us as we uncover the best games and more at Hello Casino.

  • Pros
  • Wide selection of casino games.
  • Tons of free spins and bonus spins.
  • Rewarding VIP program for players.
  • Engaging live games.
  • Cons
  • Limited no deposit bonuses.
  • Customer response time could be improved.
  • Welcome bonus terms could be more favourable.
  • No dedicated mobile app is available.
  • Some players may find the website design dated.

Hello Casino Bonus Codes & Bonuses

Bonus structure 1
Terms and conditions Terms and conditions apply. Play responsibly | 18+.. Read more

Hello Casino

Terms and conditions

Terms and conditions apply. Play responsibly | 18+

Play
1. Deposit bonus 100% up to 100 NZ$ +
25 Free spins
Minimum deposit10 NZ$
Wagering requirements35x (Free spins)
Wagering requirements35x (Cash bonus)
2. Deposit bonus 50% up to 250 NZ$
Minimum deposit10 NZ$
Wagering requirements35x (Cash bonus)
3. Deposit bonus 50% up to 150 NZ$ +
25 Free spins
Minimum deposit10 NZ$
Wagering requirements35x (Free spins)
Wagering requirements35x (Cash bonus)

Quick Glance & Details

General information

Website in English
Tax Free
Chat support
Phone support
Email support
Email [email protected]
Established 2014
Minimum deposit 10 NZ$
Licence Malta Gaming Authority

Types of games

Live Casino
Betting
Lotto
Bingo
Poker
Roulette
Blackjack
Scratchcards
Slots

Payment providers

  • Bank Transfer Bank Transfer
  • Mastercard Mastercard
  • Neteller Neteller
  • Paysafecard Paysafecard
  • Skrill Skrill
  • Sofort Sofort
  • Trustly Trustly
  • Visa Visa

Game developers

  • AG Software AG Software
  • Ainsworth Ainsworth
  • Alchemy Gaming Alchemy Gaming
  • All41 Studios All41 Studios
  • Apollo Games Apollo Games
  • Asylum Labs Asylum Labs
  • Authentic gaming Authentic gaming
  • Bally Bally
  • Barcrest Barcrest
  • Bet Digital Bet Digital
  • BGaming BGaming
  • Big Time Gaming Big Time Gaming
  • Blueprint Gaming Blueprint Gaming
  • Booming Games Booming Games
  • Chance Interactive Chance Interactive
  • Colossus Bets Colossus Bets
  • Core Gaming Core Gaming
  • Crazy Tooth Studio Crazy Tooth Studio
  • Electric Elephant Electric Elephant
  • Elk Studios Elk Studios
  • Endomol Endomol
  • Evolution Gaming Evolution Gaming
  • Eyecon Eyecon
  • Ezugi Ezugi
  • Fantasma Fantasma
  • Felt Felt
  • Fortune Factory Fortune Factory
  • Foxium Foxium
  • Gameburger Gameburger
  • Gamesinc Gamesinc
  • Gamevy Gamevy
  • Gold Coin Studios Gold Coin Studios
  • Golden Rock Studios Golden Rock Studios
  • Greentube Greentube
  • Hacksaw Gaming Hacksaw Gaming
  • Halfpixel Studios Halfpixel Studios
  • IGT IGT
  • Inspired Gaming Inspired Gaming
  • Iron Dog Studio Iron Dog Studio
  • Jade Rabbit Studios Jade Rabbit Studios
  • Just For The Win Just For The Win
  • Kalamba Kalamba
  • Leander Games Leander Games
  • Leap Virtual Gaming Leap Virtual Gaming
  • Lightning Box Lightning Box
  • Live 5 Gaming Live 5 Gaming
  • Max Win Max Win
  • Merkur Gaming Merkur Gaming
  • Microgaming Microgaming
  • Neko Games Neko Games
  • Neon Valley Studios Neon Valley Studios
  • NetEnt NetEnt
  • Nolimit City Nolimit City
  • Northern Lights Northern Lights
  • NYX NYX
  • Old Skool Old Skool
  • Oryx Oryx
  • Pear Fiction Pear Fiction
  • PG Soft PG Soft
  • Play'n Go Play'n Go
  • Pragmatic Play Pragmatic Play
  • Pulse 8 Pulse 8
  • Push Gaming Push Gaming
  • Rabcat Gambling Rabcat Gambling
  • Realistic Games Realistic Games
  • Real Time Gaming Real Time Gaming
  • Red7 Red7
  • Red Rake Gaming Red Rake Gaming
  • Red Tiger Red Tiger
  • ReelPlay ReelPlay
  • Relax Gaming Relax Gaming
  • Revolver Gaming Revolver Gaming
  • RubyPlay RubyPlay
  • Scientific Games Scientific Games
  • Shuffle Master Shuffle Master
  • Side City Studios Side City Studios
  • Skywind Skywind
  • Slingo Slingo
  • Slingshot Gaming Slingshot Gaming
  • Snowborn Snowborn
  • SpearHead SpearHead
  • Spinmatic Spinmatic
  • Spinomenal Spinomenal
  • SpinPlay Games SpinPlay Games
  • Spribe Spribe
  • Stakelogic Stakelogic
  • Stormcraft Stormcraft
  • Storm Gaming Storm Gaming
  • Switch Studios Switch Studios
  • SYNOT Games SYNOT Games
  • Thunderkick Thunderkick
  • Tom Horn Gaming Tom Horn Gaming
  • Triple Edge Studios Triple Edge Studios
  • Wazdan Wazdan
  • WMS WMS

First Glance at Hello Casino

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Greeting you with an old-school messenger vibe, Hello Casino instils a sense of nostalgia and easy communication. Although devoid of specific character-based themes, the user-friendly layout shines through. Key links such as promotions, banking, casino games, VIP, support, and language settings are conveniently placed on the homepage.

The footer provides comprehensive information on essential aspects like licensing, company details, payment options, and frequently asked questions.

Use bonus funds and spins to play over 2800 titles!

frontpage Hello Casino

Hello Casino Welcome Bonus Offer

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In this Hello Casino review, new players are offered a generous three-tiered welcome bonus that will catch your eye. It starts with a 100% match bonus on your first deposit up to $100, accompanied by 25 free spins on popular games Starburst and Gonzo’s Quest.

Your second deposit fetches you a 50% match bonus up to $250, and the third deposit grants another 50% bonus up to $150, along with 25 free spins on Bloodsuckers 2 and Asgardian Stones. However, be mindful that deposits made via Skrill or Neteller are excluded from the welcome offer.

How to Sign Up & Activate the Welcome Bonus

We will now outline how to sign up and activate your bonus at Hello Casino:

  1. Visit the Hello Casino website from your preferred browser.
  2. Click on the ‘Sign Up’ button at the top right of the homepage.
  3. Complete the registration form with your personal information, such as name, address, and email.
  4. Confirm your casino account via the link sent to your registered email address.
  5. Log in to your new casino account using your credentials.
  6. Navigate to the ‘Banking’ section and select your preferred deposit method.
  7. Make your first deposit to activate your bonus.
  8. Your bonus and free spins will be automatically credited to your account.

Remember, you can register without a deposit, but a deposit is necessary to activate the welcome bonus.

Hello Casino new account sign up

Wagering Requirements

Here’s a rundown of the wagering requirements at Hello Casino:

  • The minimum deposit amount is $10.
  • The bonus must be wagered within 30 days.
  • The bonus must be wagered 35 times through the casino.
  • E.g. a bonus of $100 will need to be wagered to a total of $3,500 ($100 x 35)
  • Not all online casino games contribute to the wagering requirements.
  • The maximum bet allowed when using bonus funds is $5.
  • Bonus spins apply only to Gonzo’s Quest and Starburst.
  • Bonus spins are credited at a rate of 20 per day over five days, activated upon your first deposit.
  • Any unused bonus spins will expire and be removed from your account after ten days.

Evaluating these conditions, Hello Casino’s wagering requirements can be seen as fair compared to industry standards. The clarity in terms and conditions and a reasonable 35x wagering requirement make for a transparent and user-friendly bonus system.

The limitation of bonus spins to Gonzo’s Quest and Starburst may be a drawback for some, but these are popular games, offering a good chance for enjoyment. Remember the maximum bet limit when playing with bonus money and the game contributions to ensure a smooth gaming experience.

Additional Bonus Offers & Promotions

During this Hello Casino review, we found an exclusive bonus on top of the welcome offer. This promotion was the “Sensational Sundays”, where players can wind down with slot or table game bonuses.

Hello Casino also offers a lucrative first deposit bonus. Players can receive up to $500 in bonus money and up to 50 free spins on their initial three deposits. Make sure to regularly check their promotions page, as Hello Casino is known to provide exclusive bonuses and offers to its players.

Does Hello Casino have Special Promos or Reward Programs?

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Hello Casino indeed rewards loyal players with exclusive promotions. One significant feature is their VIP Program, where players can access many benefits, including exclusive support, bonus spins, special promotional deals, and generous cashback offers, enhancing their overall casino experience.

Hello Casino also operates a rewarding loyalty points Program. For every $10 wagered on casino games, players earn loyalty points. The number of points accrued varies with your game, incentivizing diverse gaming experiences.

To kickstart your journey, Hello Casino boosts your account with 500 points upon your first deposit bonus. As these points accumulate, they can be converted into bonus spins or other rewards, enhancing your playtime and winning potential at Hello Casino.

How is the Game Selection at Hello Casino?

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Hello Casino has an extensive game selection of over 1,200 games to cater to all types of players. This includes traditional casino staples such as slots, roulette, and blackjack. Furthermore, they offer bingo, a popular social game, enhancing the variety in their game suite.

While they primarily focus on traditional casino games, including diverse offerings ensures something for everyone at Hello Casino. The vast game selection is one of their standout features, showcasing their commitment to providing a comprehensive gaming experience.

What Game Providers Does Hello Casino Have?

Hello Casino offers an impressive portfolio of over 60 software providers, making it excellent in diversity and quality. Some notable names in their lineup include Evolution Gaming, renowned for its live dealer games; NYX Gaming Group, known for its broad portfolio of unique games; Relax Gaming, which excels in mobile gaming; Blueprint Gaming, Pragmatic Play, Hacksaw Gaming and many more.

This vast array of software providers elevates Hello Casino’s offerings significantly above many online casinos in the gambling industry, ensuring players access to top-tier games.

Online Slots Overview

Hello Casino offers a collection of over 1,000 slots, ensuring every player finds a game they like. Their range includes popular choices like the cosmic-themed Starburst. An advantageous feature of Hello Casino is its demo mode, which allows players to test the waters and familiarize themselves with the mechanics of a slot before diving in with real money.

Jackpot Games Overview

Hello Casino’s jackpot section is a goldmine for those seeking life-changing wins. With an impressive assortment of 138 progressive jackpot pokies, the chances of landing a big prize are plentiful.

Their exciting titles, including the festively-themed Santa’s Stack DreamDrop, the thrilling Gonzita’s Quest Daily Jackpot, the dynamic Cash ‘n Riches WowPot Megaways, and the ever-popular Mega Moolah, regularly see their prize pools skyrocket past the $10,000,000 mark.

Table Games Overview

Hello Casino is a paradise for table games lovers, offering a versatile and engaging range to keep even the most seasoned players entertained. The casino proudly presents several variants of Roulette, including classic and 10p Roulette for the traditionalists.

Fans of Blackjack have ample variations to enjoy. Dice games enthusiasts aren’t left out, either. Other exciting offerings include Casino Solitaire, 3D Baccarat, Casino Hold’em, and Texas Hedge’em, all designed to offer thrilling table games.

Live Casino Overview

At Hello Casino, players can experience the thrill of live games like Deal or No Deal and Football Studio in real-time with professional dealers. Evolution Gaming powers 229 live dealer games, including 15 Game Shows, 8 Poker games, 39 Baccarat, 15 Roulette, and 152 Blackjack tables.

Pragmatic Play adds to the live casino games library with 96 tables featuring 10 Roulette, 52 Blackjack, 6 Game Shows, 25 Baccarat tables, and three other games. Furthermore, Ezugi contributes 11 tables, ensuring a diverse and entertaining live dealer games selection.

Hello Casino online games selection

Banking & Payment Options at Hello Casino

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Hello Casino provides a selection of payment methods, ensuring it caters to international and local player preferences. In addition to traditional debit and credit card options, Hello Casino offers various other popular payment method channels.

This inclusivity of payment methods makes the casino stand out, especially when considering the convenience and speed that these methods offer. From e-wallets to bank transfers, players have a variety of ways to handle their transactions.

Deposits, Withdrawals & Payout Speed

Hello Casino offers a robust assortment of payment methods for deposits and withdrawals. For New Zealand players, options include traditional debit and credit cards and e-wallets like Skrill and Neteller, Neosurf, LuxonPay, Paysafecard, and Apple Pay. This comprehensive payment method range enhances convenience for players.

Minimum deposits at Hello Casino are significantly lower than the industry average, making it easily accessible for all types of players. Importantly, all deposits are processed instantly and free of charge.

Regarding withdrawals, Hello Casino stands out with its fast processing times, usually within 24 hours, notably quicker than many competitors. Regarding withdrawal limits, the minimum withdrawal is $15 up to $20,000 per week without additional fees. Remember that players must have made at least one deposit before withdrawing to their bank account and wagered it in full.

The withdrawal speed can be improved using e-wallets such as Skrill or Neteller.

KYC Process & Documents

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Hello Casino has a Know Your Customer (KYC) process to ensure a secure gambling environment. The KYC procedure is implemented to verify the identity of all players. This process is typically required when players attempt to make their first withdrawal but can also be required at the time of sign-up or at any point as deemed necessary by the casino.

The documents you must submit include a copy of your valid photo ID (like a passport or driver’s license), a recent utility bill or bank statement confirming your residential address, and proof of the payment method used. Hello Casino aims to process these verification documents are quickly as possible.

Customer Support at Hello Casino

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In this Hello Casino review, we examine their customer support closely. Despite some criticisms, Hello Casino works tirelessly to ensure players in New Zealand and elsewhere receive help when needed.

Their support team is available around the clock through live chat and email, usually responding within a few hours.

Although there have been complaints about their chat quality, they are trying to improve this service. The customer support communicates effectively in both local languages and English.

Furthermore, the comprehensive FAQ section on the website addresses a broad spectrum of common queries, providing swift solutions for players.

Hello Mobile Compatibility

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There is no Hello Casino app for mobile devices. However, their mobile-optimized browser version more than makes up for it. When accessing the casino through your mobile phone, you’ll find an exceptional mobile casino with an extensive selection of games. The mobile version retains all the same features as the desktop version, including the ability to claim and use bonuses.

The website is well-designed and compact, displaying games neatly in two columns and providing easy navigation through a sticky header bar. The games are developed using JS/HTML5, ensuring compatibility across various platforms and browsers. This online casino review found the mobile casino performance excellent and a seamless gaming experience.

Player Safety & Responsible Gambling

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Hello Casino promotes responsible gambling and provides various player protection tools. Players can access these tools within their account settings, where they can set personal limits such as deposit limits, self-exclusion, and session limits. The casino includes comprehensive information about responsible gaming on its website, ensuring New Zealand players are well-informed about safe gaming practices.

Licences & Security

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  • Company: White Hat Gaming Limited
  • Address: 85 St John Street, Valletta, VLT1165, Malta
  • Licences: i) UK Gambling Commission ii) Malta Gaming Authority iii) Curaçao eGaming
  • Licence Numbers: i) 52894 ii)MGA/B2C/370/2017 iii) n/a

Hello Casino is transparent about the company that owns the casino, White Hat Gaming Limited. The casino holds multiple licences from reputable authorities, including the UK Gambling Commission, the Malta Gaming Authority, and Curaçao eGaming, which ensures a high level of regulation and player protection.

While Hello Casino does not mention partnerships with organizations like eCOGRA, it remains licensed and regulated like many casinos online.

Hello Online Casino Verdict

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Hello Casino has a diverse selection of welcome deals and bonuses but falls short in providing no-deposit awards, which disappoints some players. The game library is extensive, with popular titles like Gonzo’s Quest available for players.

While plenty of gaming promotions are available, the bonus funds and spin winnings come with a time limit of 30 days and 10 days, respectively, which some players find unfair. However, the casino’s live chat support is highly appreciated by Kiwi players, offering quick assistance when needed.

Overall, Hello Casino provides a user-friendly experience, especially on mobile devices, and its commitment to responsible gambling and player safety is commendable.

Personally, Hello Casino was surprisingly fun. Despite the dated website, the casino makes up for it with its impressive selection of games, convenient payment methods, and enticing promotions. The account sign-up process is also straightforward and hassle-free. However, the customer support and welcome bonus could use some improvement to enhance the overall experience.

Hello Casino FAQ

What casino bonuses are available at Hello Casino?

Hello Casino provides various casino bonuses, including a generous welcome bonus for New Zealand players.

What licences does Hello Casino have?

Hello Casino is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission, ensuring a safe and secure gaming environment.

Why choose Hello Casino?

Players choose Hello Casino for its extensive selection of games, convenient payment methods, and attractive promotions.

Who owns Hello Casino? 

Hello Casino is owned and managed by White Hat Gaming Limited.

Is Hello Casino legit?  

Hello Casino is a legitimate and reputable online casino holding licenses from recognized regulatory authorities.

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Lily Hunter
Lily Hunter
Casino Reviewer
1 Articles
242 Reviews

Lily has amassed an impressive wealth of experience in the iGaming industry for well over a decade. She infuses this experience with each casino review she has made. If not reviewing, she spends her time playing titles like Mega Moolah and Divine Fortune.

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