- First Glance of Cosmo Casino
- Cosmo Casino welcome bonus offer
- Does Cosmo Casino have special promos or rew..
- How is the game selection at Cosmo Casino?
- Banking & Payment Options at Cosmo Casino
- KYC process & documents
- Customer Support at Cosmo Casino
- Cosmo Mobile Compatibility
- Player Safety & Responsible Gambling
- Licenses & Security
- Cosmo Casino Verdict
Cosmo Casino is a New Zealand-based online casino offering popular slots, blackjack, and table games since 2017.
With excellent customer support and a variety of payment methods, Cosmo Casino legit offers a competitive welcome bonus with just a $10 minimum deposit.
While the casino holds a Kahnawake Gaming Commission license, the high wagering requirements, vague website content, and lack of live casino options are areas that Cosmo Casino needs improvement.
- 550+ games available
- Responsive customer support
- Wide selection of mobile games
- Unclear site usability
- Steep wagering requirements
- Limited responsible gambling features
- Lack of two-step verification security measures
Quick Glance & Details
|Website in English|
|English chat support|
|English email support|
|Minimum deposit||10 NZ$|
|Licence||Malta Gaming Authority|
Types of games
- AstroPay Card
- Bank Transfer
First Glance of Cosmo Casino#
Cosmo Casino’s website is built around the theme of a high-roller millionaire lifestyle, with boats, aeroplanes, and skyscrapers creating a luxurious atmosphere. The casino’s signature drink, the “Cosmopolitan,” adds to this feeling of indulgence.
Navigation on the desktop screen is simple, with menus at the top, and links to relevant categories like games, bonuses/promotions as part of the casino rewards group, and customer support are provided.
Use Cosmo Casino bonuses to play the best Microgaming titles!
Cosmo Casino welcome bonus offer#
Cosmo Casino offers a generous welcome bonus to new players creating a Cosmo Casino account. The bonus is a deposit bonus of 150 free spin chances for $10, which can be used on the Mega Vault Millionaire slot game. The bonus does not require a casino bonus code and is available to all new players who make a qualifying deposit.
This is a fair bonus overall, allowing players to have a chance to win big without risking a large amount of money. Players who prefer not to receive the bonus can opt-out during the deposit process.
All types of deposit methods are eligible for this bonus.
How to sign up & activate the welcome bonus
We will display how to sign up and activate the bonus in the step-by-step guide below.
- Click any “Click here to play now” button on the Cosmo Casino site to register an account.
- Fill in the registration form with your personal details, including your preferred currency.
- Once your account is registered, go to the Banking page and click “Deposit Now.”
- Choose your deposit method and enter your card details.
- Deposit $10 or more to receive 150 free spins on Mega Vault Millionaire. It will appear instantly in your account.
- Open Mega Vault Millionaire and use your free spins to play.
- You can register without making a deposit, but you will need to deposit at least $10 to claim subsequent bonuses.
We have reviewed the wagering requirements of Cosmo Casino. Here’s what you need to know:
- The wagering requirement for first and second deposit bonuses is 200x
- Any bonus amounts received after the second bonus are subject to a 30x wagering requirement
- 200x wagering requirement is extremely negative, 3-4 times higher than other online casino operators in NZ
- Bonus is credited immediately
- There are no max limits or restrictions on winnings from free spins
- Example calculation of wagering requirements: Total bonus amount x wagering requirement (e.g. $10 x 200 = $2000 wagering requirement)
Additional bonus offers & promotions
Cosmo Casino bonuses offer a 100% match bonus of up to NZ$250 on your second deposit. This is a match deposit bonus where the casino will match your deposit by 100% up to a maximum of NZ$250.
However, at the time of this writing, no further information is available regarding multiple bonuses or promotions such as no deposit bonus, cashback bonus, or live casino bonus.
Does Cosmo Casino have special promos or reward programs?#
Cosmo Casino offers a VIP casino rewards loyalty scheme with six status levels, providing benefits such as bonuses, promotions, priority support, exclusive games, and personal VIP hosts.
Players earn Cosmo Casino bonus VIP loyalty points for playing at the casino, with every 100 points worth a dollar in chips. The more you play, the more rewards you get, and there are promotions that add additional points to the loyalty program.
You can access your casino rewards account by clicking on the ‘Casino rewards’ tabs inside the casino software or via ‘promotions on your device. This will send you to your personal casino rewards page, showing points earned since joining the casino, points you’ve got to withdraw, and how many points you need to withdraw.
You can redeem any time at a minimum of 1,000 points, and most VIP points are eligible for bigger and better promotions.
How is the game selection at Cosmo Casino?#
Cosmo Casino boasts a massive selection of over 550 games for players to choose from. The games are frequently upgraded and can be downloaded easily. The casino offers all the traditional games such as slots, live casino, roulette, blackjack, baccarat, craps, and video poker games.
Their pokies collection is impressive, with hundreds of titles with different themes and layouts to choose from, such as progressive jackpot slots. While they don’t offer special games like scratch cards, there are Video Bingo titles such as Immortal Romance Video Bingo available.
Overall, Cosmo Casino offers a comprehensive online casino game selection that caters to many players.
What game developers does Cosmo Casino have?
Cosmo Casino has a decent selection of games, featuring Microgaming and Evolution as its primary software providers, along with six other smaller providers.
Although having only eight providers is considered okay, the range of slots and other casino games offered by Cosmo is respectable, including an impressive catalogue of progressive jackpot slot games.
The casino falls behind its competitors in terms of live dealer games, with only one live provider available. This disadvantages Cosmo Casino compared to other online casinos, such as Ruby Fortune, that have expanded their service in this area.
Online pokies overview
Cosmo Casino offers 550+ online slots, including Microgaming’s popular titles like Immortal Romance, 9 Pots of Gold, and Thunderstruck II. They offer everything from modern 5-reel pokies to classic 3-reel favourites, 25+ lines, and 1-20 lines.
Players can also find slots featuring the latest blockbuster films and 2 of their very own Cosmo exclusive slot games. Demo versions of most pokies are also available, so players can try them out without risking real money.
If you’re a slots fan, Cosmo Casino is a great choice for some fun online slots action.
Progressive jackpot games, including Microgaming’s popular titles such as Mega Moolah, Treasure Nile, and Cash Splash at Cosmo Casino.
At the time of writing, there are 9 active progressive slot titles available, with jackpots reaching over $8 million. The casino often displays games with jackpots over €50,000, making it a great choice for players looking to win big.
With a variety of games and large jackpots, Cosmo Casino is a great option for players seeking thrilling and potentially lucrative gaming experiences.
Table game overview
At Cosmo Casino, table game enthusiasts have a lot to choose from, with over 50 different titles available.
This includes various types of roulette, blackjack, baccarat, and video poker, among others. European Roulette, Table Poker, and High Limit Blackjack are some examples.
Most roulette games are video titles with different themes, while blackjack games mainly focus on Vegas visuals, Classic Blackjack with Noble Diamonds, Sweetheart 16 x200, and Ten-20. What’s more, the casino provides helpful tips and tricks to give players an edge over the competition, making the experience more enjoyable.
Live casino overview
There are live casino games including live poker, blackjack, roulette, baccarat, and game shows like Monopoly and Dream Catcher. They also have Live Super Sic Bo, which is a popular dice game.
In addition, there is a new video live dealer service, which offers variations of video poker like Jacks or Better and Deuces Wild. The betting limits range from a few dollars to thousands of NZD per hand or spin. Evolution Gaming is the live casino provider that powers Cosmo’s live gaming section.
Banking & Payment Options at Cosmo Casino#
Cosmo Casino offers a variety of payment options, including 10 different methods ranging from credit/debit cards like Visa and Mastercard to e-wallets like PaySafeCard and Payz, and direct bank transfers.
The online casino accepts Skrill, Neosurf, MuchBetter, Neteller, Payz, and GooglePay. The casino accepts most international payment options and popular local payment methods. Compared to other casinos, their payment options are good, with a range of popular and trusted methods available for players to choose from.
However, the casino does not offer Pay’n’Play options like Trustly, Zimpler, or Brite. Overall, Cosmo Casino provides a solid selection of payment options to suit the needs of players around the world.
Deposits, Withdrawals & Payout speed
A wide range of payment options for depositing and withdrawing are available, including credit/debit cards, e-wallets, prepaid methods, and mobile billing. Most payment methods can be used for both depositing and withdrawing, with the exception of bank transfer, prepaid methods, and Jeton.
These methods can only be used for deposits. The minimum deposit is $10, and the minimum withdrawal is $50NZ for most payment methods, with the exception of bank transfer, which has a minimum withdrawal of $300NZ. There are no fees associated with deposits or withdrawals, but foreign exchange fees may apply.
The currencies supported include NZD, USD, GBP, CAD, and EUR. Withdrawal times vary depending on the payment method. For e-wallets, this typically takes between 24-48 hours, while credit/debit cards and bank transfers can take between 3-7 working days which is pretty poor for an online casino.
Cosmo Casino’s deposit and withdrawal options are good, with a decent range of payment methods and reasonable minimums.
KYC process & documents#
Cosmo Casino requires all users to undergo identity verification when withdrawing funds.
This involves providing proof of ID, physical address, and the desired payment method. The details of the KYC procedure are vague and there is no easy button to initiate this on your account.
The documentation required may include a driver’s license, passport, or other forms of identification. The verification process is required at the time of withdrawal, and not during sign-up or any other given time.
This KYC process is part of the casino’s anti-money laundering efforts, and it is important for players to comply with these requirements in order to ensure a secure and fair gaming environment for all users.
Customer Support at Cosmo Casino#
There is 24/7 customer support via phone, email, and live chat in multiple languages.
The live chat is responsive with an instant bot to verify details before speaking to a representative. However, the queue time to speak to a representative can be long, taking up to 40 minutes.
The FAQ section is comprehensive, but some important information is missing such as payment times and wagering limits. Despite this, the support team is friendly and experienced in helping players.
Cosmo Mobile Compatibility#
Cosmo Casino’s mobile compatibility is impressive, allowing players to access all 550+ games and even make deposits using mobile banking services.
There is no dedicated app, instead, the mobile platform is browser-based and fully optimized for seamless usability. The mobile version offers many of the same games, features, and utilities as the desktop version, making it a strong contender in the mobile gaming market.
Overall, Cosmo Casino’s mobile compatibility is impressive and provides a convenient and enjoyable gaming experience for players who prefer to play on their mobile devices. This makes it stand out amongst other mobile casinos.
Player Safety & Responsible Gambling#
Cosmo Casino takes player safety and responsible gambling seriously, offering a range of self-exclusion temporary and permanent options including cooling-off periods of 6 weeks to 6 months.
They also have a comprehensive page on their website about responsible gaming, including a self-assessment test, links to support pages, and the ability to set daily, weekly, and monthly deposit limits.
The casino also offers parental controls and underage gambling checks. While personal limits can be set, it must be done through support and a form must be filled out before it is implemented.
Licenses & Security#
Cosmo Casino is licensed and regulated by the Kahnawake Gaming Commission under license number 00884, and it is eCOGRA certified and independently audited by the Responsible Gaming Commission.
The website offers direct links to sites such as Gamblers Anonymous and NCPG, highlighting their commitment to responsible gambling. The company’s address, 4th Floor, Water’s Edge Building, Meridian Plaza, Road Town, Tortola, VG 1110, British Virgin Islands, is also provided.
The casino’s ownership by Rock Swift Group Limited is transparently displayed in the footer bottom. Additionally, the company has previous experience within the casino industry, with another casino called Casino Kingdom.
Cosmo Casino Verdict#
Overall, Cosmo Casino is a well-established and trustworthy online casino with a great range of games and top-notch customer service.
The platform offers a great gaming experience for both desktop and mobile users while maintaining responsible gaming features. However, there are some major limitations to Cosmo Casino which include their high wagering requirements, sparse online information, and lack of live casino games.
In my opinion, it’s not worth playing at Cosmo Casino unless you are an avid pokies fan. If that’s you, then you can properly enjoy the benefits of your welcome bonus and loyalty points while compensating for the steep wagering requirements.
If not, then steer clear. This casino lacks many other casino game titles, particularly in their live casino games.
Overall, Cosmo Casino is a great choice for anyone looking for a reliable and enjoyable online gambling experience in New Zealand. Its licensing, partnerships and transparent company ownership add to its trustworthiness.
Cosmo Casino FAQ
What is the withdrawal time at Cosmo Casino?
Withdrawal times at Cosmo Casino can vary depending on the payment method used. E-wallets such as Skrill and Neteller typically take between 24-48 hours, while credit/debit cards and bank transfers can take between 3-7 business days.
What licenses does Cosmo Casino have?
Cosmo Casino is licensed and regulated by the Kahnawake Gaming Commission, under license number 00884.
Why choose Cosmo Casino?
Cosmo Casino offers a fantastic range of games, excellent customer service, and a safe and secure gaming environment. They also have a generous welcome bonus for new players, with a deposit of just NZ$10 offering 150 extra spins. The casino is also certified by eCOGRA and independently audited by the Responsible Gaming Commission, providing peace of mind for players.
Is it legal to play at Cosmo Casino?
Yes, it is legal to play at Cosmo Casino as they are licensed and regulated by the Kahnawake Gaming Commission. However, players should always check their local laws and regulations regarding online gambling before playing.
Who owns Cosmo Casino?
Rock Swift Group Limited owns Cosmo Casino.
Can I trust Cosmo Casino?
Yes, Cosmo Casino is a trustworthy online casino. They have been leading the industry in New Zealand since 2017 and have a strong reputation for providing a safe and secure gaming environment. They are licensed and certified, offer reliable customer support, and have a proven track record of paying out winnings to players.
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Casino Content Specialist
Lily, a Casino Content Specialist, has amassed an impressive wealth of experience in the iGaming industry for well over a decade. She infuses this experience with each review, casino guide, and blog post. She spends her time playing titles like Mega Moolah and Starburst when not writing or spending time with her family in Auckland.Read more about the author