Welcome to our comprehensive review of Betsson Casino.
At first glance, Betsson is a complete package, offering a robust sports betting library, enticing promotions, and various payment options.
What sets it apart from other online casinos is its attempt to merge sports betting and casino gameplay seamlessly into a one-stop-shop for gambling enthusiasts.
However, this polished exterior hides significant issues, particularly for New Zealand players.
Withdrawal complications and misleading bonus terms plague the casino.
A staggering 72% of reviews on NZ Trustpilot for this casino are just 1 star, with numerous customers citing withdrawal problems.
Please proceed with caution as we delve deeper into what Betsson truly offers.
- Extensive sports betting library
- Variety of payment options
- Large Betsson sportsbook
- Attractive promotional offers
- Licensed and regulated by the Malta Gaming Authority
- Not suitable for NZ players
- Difficult withdrawal process
- Slow typical response time from customer support
- Many negative bonus terms
- The high volume of 1-star reviews on NZ Trustpilot
Quick Glance & Details
Terms and conditions
Terms and conditions apply. Play responsibly | 18+
300 Free spins
|Website in English|
|Minimum deposit||10 €|
|Licence||Malta Gaming Authority|
Types of games
- Bank Transfer
- Luxon Pay
- 2 by 2 Gaming
- AG Software
- Alchemy Gaming
- All41 Studios
- Apollo Games
- Asylum Labs
- Authentic gaming
- Bally Wulff
- Big Time Gaming
- Blueprint Gaming
- Booming Games
- Bulletproof Gaming
- Core Gaming
- Crazy Tooth Studio
- Electric Elephant
- Elk Studios
- Evolution Gaming
- Fortune Factory
- FUGA Gaming
- Golden Rock Studios
- Hacksaw Gaming
- High 5 Games
- IGT (WagerWorks)
- Inspired Gaming
- Iron Dog Studio
- Just For The Win
- Leander Games
- Leap Virtual Gaming
- Lightning Box
- Live 5 Gaming
- Neon Valley Studios
- NextGen Gaming
- Nolimit City
- Northern Lights
- Old Skool
- Pear Fiction
- PG Soft
- Play'n Go
- Pragmatic Play
- Probability Jones
- Push Gaming
- R. Franco
- Rabcat Gambling
- Realistic Games
- Red Tiger
- Relax Gaming
- Shuffle Master
- Side City Studios
- Sigma Gaming
- Skillzz Gaming
- Slingshot Gaming
- Spieldev Gaming
- SpinPlay Games
- Sthlm Gaming
- Sunfox Games
- Switch Studios
- SYNOT Games
- The Games Company
- Touchstone Gaming
- Triple Edge Studios
First Glance at Betsson#
Don’t let Betsson Casino’s polished facade and sports-heavy emphasis fool you; beneath the surface is a world of fine print and hidden clauses.
At first glance, Betsson exudes a modern and clean aesthetic, particularly emphasising its sports titles. The user-friendly and well-organized interface allows players to navigate through various sections easily.
The homepage prominently features an extensive menu that directs visitors to various options, including a sportsbook, live casino, virtual sports, and more.
The footer is equally informative, providing essential details about the casino’s licensing, company background, and available payment methods.
Betsson Welcome Bonus Offer#
Betsson Casino offers a welcome offer to entice a broad range of players. The offer is not available for players from New Zealand, but you can get it if you use a VPN.
Upon making your first deposit, you’ll receive a 100% match bonus up to $180, 100 free spins and a $9 free bet.
This is not a one-off; you can claim additional free spins and free bets on your subsequent five deposits, each requiring a deposit of $20 or more. This accumulates to 600 free spins and $55 worth of free bets.
The offer is automatically triggered without the need for a bonus code.
However, deposits made via Paysafecard, Neteller, or Skrill are not eligible for this promotion.
…a 100% match bonus up to $180, 100 free spins and a $9 free bet.
How to Sign Up & Activate the Welcome Bonus
Here’s your easy guide to follow to unlock the welcome offer at Betsson online casino:
- Visit the Betsson Casino website.
- Check your eligibility for the welcome offer (Note: Players from New Zealand are currently not eligible).
- Open an account by filling in the quick registration form.
- Once your account is created, navigate to the ‘Bonuses’ section and select the welcome bonus you wish to claim.
- Head to the cashier section to make your first deposit.
- Upon deposit, your 100% match bonus and first 100 Free Spins on Book of Dead will be automatically activated.
- Start playing with your deposit bonus and enjoy your free spins.
You must deposit to activate the welcome bonus; you cannot register without making one.
We have analyzed the wagering requirements at Betsson Casino. Check below for a quick outline:
- The minimum deposit required is $20.
- The bonus must be wagered on Casino, Live Casino, or Sports.
- The maximum bonus amount is $180.
- 100 Free Spins are valid only on the Book of Dead slot game.
- In Sports, the deposit bonus amount must be wagered eight times on odds of 1.80 or greater.
- For example, if you deposit $20, you must wager $160 in sports bets with odds of 1.80 or greater to fulfil the requirement.
- All Sportsbook bets with odds of 1.80 or greater will count towards wagering requirements.
- Not available for NZ players.
- Offer expires 14 days after registration.
The bonus conditions at Betsson Casino appear to be quite stringent. Not only are the wagering requirements specific to the types of games, but the maximum stake limitations in the casino and live casino can make it challenging for players to meet these requirements quickly. Moreover, the bonus is unavailable for players in New Zealand, limiting its accessibility. Given these conditions, the bonus may not be significant to many players.
Additional Bonus Offers & Promotions
Betsson Casino is a promotional powerhouse offering various bonuses across various games, whether sports betting, traditional casino slots, live casino, or poker. For sports enthusiasts, they offer a “Sports Welcome Offer,” which doubles the first deposit and provides up to €30 in Free Bets, as well as various leaderboard contests like the “€60,000 All-Sports Leaderboard” for American Football titles.
Live Casino players can indulge in daily raffles and tournaments, such as the “€100,000 End of Summer Tournament” or the “€10K-a-day prize raffles.” They also have cashback offers like “All-week Bonus Back” and free spins deals, specifically “Daily Double Free Spins.” Poker players are not left out, with promotions like a generous “Poker Welcome Offer” providing up to €600 for free and special events like the “€5,500,000 GTD Autumn Festival.”
Does Betsson have Special Promos or Reward Programs?#
While Betsson Casino doesn’t offer a dedicated VIP program for its general player base, it does have a separate loyalty programme for poker players.
The loyalty program is tiered, ranging from Bronze to Star, with each tier offering increasing benefits like cashback, which goes up to 30% at the Star level. Players earn Loyalty and Reward points by participating in cash games and tournaments. It’s worth noting that these Reward Points expire 180 days after they are earned.
However, potential players should exercise caution, as significant negative online feedback has questioned the legitimacy of this rewards program.
How is the Game Selection at Betsson?#
Betsson Casino boasts a comprehensive game selection that caters to various gaming tastes. From classic casino staples like slots and live table games such as baccarat, blackjack, and roulette to unique Betsson poker titles, the casino offers a diverse selection designed to cater to all tastes. Even craps enthusiasts will find something to enjoy.
In addition to the classics, Betsson expands its range with sportsbooks and live betting options, as well as speciality games like horse racing, virtual sports, scratch cards, keno, lotto, and Betsson bingo.
It’s an all-encompassing gaming hub, which makes it disappointing that they’ve garnered negative attention for their payment methods.
What Game Providers Does Betsson Have?
Betsson Casino offers an impressive array of casino game categories. A good list of software providers boasting over 60 game developers in its casino games categories. Industry-leading game software providers featured include Net Entertainment, Evolution Gaming, Playtech, Leander Games, Yggdrasil, Push Gaming, and Quickfire.
Compared to other online casinos, Betsson’s game selection stands out as one of the most extensive and varied.
Slot Games Overview
Betsson Casino offers a robust selection of over 500 slot games, providing something for every slot fan. Popular titles such as “Great Aztec Gold and Win,” “Joker Max,” “Sugar Rush,” and “Chaos Crew” are just a few examples.
Additionally, if you’re new to video slots or want to try a game before wagering real money, Betsson provides a demo mode feature for most of its video slots.
Progressive Jackpots Overview
Betsson Casino offers a specialized section dedicated to progressive jackpots, where you can find 16 high-stakes titles with a shared jackpot pool. This includes titles such as “Poseidon Ancient Fortunes,” “7 Masks of Fire,” “Jackpot Poker,” “Wild Chapo Dream Drops,” “Mega Moolah,” “Sweet Bonanza,” and “Gates of Olympus.” The range of progressive jackpot games is impressive.
Table Games Overview
Betsson Casino’s table games section is well-rounded and offers something for everyone. Popular variations like XXXtreme Lightning Roulette, American Roulette First Person, Classic Blackjack, Ultimate Texas Hold’em, Casino Hold’Em, Caribbean Poker, Oasis Poker, Caribbean Stud Poker, Craps, and Lightning Baccarat are also part of the lineup, ensuring a rich mix of games for enthusiasts of different table classics.
Live Dealer Games Overview
Betsson Casino’s live casino section is good and primarily operated by industry leader Evolution Gaming.
With various games, including Live Roulette, Live Blackjack, and unique offerings like Video Poker Live, Funky Time, Live Betsson Poker, and Playtech’s game, Everybody’s Jackpot Live. The diversity is evident with 16 exclusive live tables, 57 live roulette options, 93 live blackjack games, and a hefty selection of 50 game shows
Banking & Payment Options at Betsson#
Betsson Casino offers various payment options, including bank transfers, credit and debit cards, e-wallets, and Pay’n’Play methods like Trustly, Zimpler, and Brite. In terms of quantity, their payment methods would be considered good compared to other online casinos. However, it’s important to note that despite the good online casino payment variety, Betsson has garnered negative reviews concerning withdrawal issues.
Deposits, Withdrawals & Payout Speed
Betsson offers a variety of payment methods for depositing, including Payz, Maestro, MasterCard, Neteller, PaysafeCard, Skrill, and Visa. The minimum deposit stands at a reasonable $18. For withdrawals, the options are somewhat similar but slightly narrowed down to Bank Transfer, Payz, MasterCard, Neteller, Skrill, Trustly, and Visa. The minimum withdrawal limit is set at $35, which is a bit high, and the maximum withdrawal limit is $90,000 in 24 hours.
Although the casino claims to process withdrawals within up to 24 hours, customer reviews indicate discrepancies between this claim and actual experiences. Various currencies are accepted, including EUR, SEK, DKK, USD, GBP, CSK, and PLN, although NZD was unavailable during this Betsson review.
Betsson does charge fees on transactions, notably a 2.5% fee on credit and debit card transactions.
Given the significant negative feedback on withdrawal issues, it is advisable to exercise caution when dealing with financial transactions at this online casino.
KYC Process & Documents#
The Know Your Customer (KYC) process at Betsson seems to be a standard procedure initiated when a player reaches a total deposit amount of €2000 in one or multiple transactions within a rolling 180-day period. However, the casino’s guidelines on the types of documents required are unclear.
According to their website, the specific KYC document section is “in revision and cannot be displayed.” Generally, you would be expected to submit proof of identity and financials, including a copy of your passport, utility bills, bank statements, or other documents that validate your source of funds.
Customer Support at Betsson#
- Live chat 24/7
- Email ([email protected])
- Telephone: (+356 22603000)
- FAQ Section
Customer support at Betsson leaves much to be desired. Though they advertise 24/7 live chat, my experience was disappointing; it took two minutes to connect, and the agent disconnected without resolving my issue. Email support is also slow, taking up to three days for a generic reply. While there is an FAQ section, it seems geared more towards overseas players than New Zealand players.
Betsson Mobile Compatibility#
Betsson offers a mobile-optimized browser version and dedicated apps for iOS and Android devices, providing a comprehensive mobile gaming experience on par with the best mobile casinos around. Both platforms are feature-rich, allowing access to Betsson Casino, Live Casino, and Sportsbook.
The mobile app lets you enjoy over 75 games, including casino titles, live dealer games, and sports betting. While poker is only accessible through the mobile browser, the sportsbook app lets you switch effortlessly between casino and sports betting platforms.
Player Safety & Responsible Gambling#
Betsson appears to take responsible gambling seriously. Their fair play page offers a range of tools and resources to help players manage their online gambling behaviour. These include deposit limits, calculators, self-exclusion options, cooling-off periods, self-assessment tests, reality checks, and age verification tools. The casino also provides information and advice on responsible gaming practices.
However, one drawback is that personal limits, such as deposit or bet limits, can only be set by contacting customer support, which could be a cumbersome process given their reportedly slow response time.
Licences & Security#
- Company: BML Group Ltd (For Oceania residents, except Australia: Netplay Malta Limited)
- Sports Betting Company: The Global Gambling Guidance Group
- Address: ‘Betsson Experience Centre’, Ta’ Xbiex Seafront, Ta’ Xbiex, XBX 1027, Malta
- Licence: Malta Gaming Authority
- Licence Number: MGA/CRP/108/2004
- Additional Licence for Ireland: 1011286
The ownership of the Betsson Group is transparent and easy to locate on their website. BML Group Ltd, which operates the casino, is licensed and regulated by the Malta Gaming Authority and has been in the iGaming industry since 2006. Netplay Malta Limited operates under Betsson Group BML Group Ltd’s corporate umbrella for Oceania customers, excluding Australia.
Direct links to responsible gambling organizations like Gamblers Anonymous are on the homepage.
Betsson Online Casino Verdict#
Betsson offers a robust online gambling experience with various games, including slots, live casinos, and sports betting. The casino supports multiple payment methods, like bank transfer payments, credit and debit cards, e-wallets, and even Pay’n’Play. However, their reputation is tainted by troubling customer reviews, particularly regarding withdrawal delays.
While it does adhere to responsible gambling policies and allows for various self-exclusion options, personal limits can only be set through customer support, which has proven unreliable. Licensing by the Malta Gaming Authority and the additional license for Irish players does add some credibility.
Overall, Betsson offers a compelling product range, but significant improvements in customer service and transaction transparency are needed to make it a top-tier choice. Despite its appealing sportsbook and promotions, Betsson falls short on critical aspects for Kiwi players. Withdrawal processes are problematic, and bonus terms are unfavourable.
Bottom line: I’d recommend steering clear of this casino.
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Lily, a Casino Content Specialist, has amassed an impressive wealth of experience in the iGaming industry for well over a decade. She infuses this experience with each review, casino guide, and blog post. She spends her time playing titles like Mega Moolah and Starburst when not writing or spending time with her family in Auckland.Read more about the author