Welcome to our in-depth review of TonyBet Casino, a platform that stands out for its wide gaming options, including over 3000 slots and a diverse live dealer games section.
While the casino excels in game variety, powered by industry giants like Evolution Gaming and NetEnt, it struggles with customer service, as evidenced by its 62% one-star rating on NZ Trustpilot.
This dichotomy makes TonyBet a mixed bag—excellent for game enthusiasts but a potential pitfall for those prioritising customer support.
Read on as we go through each aspect to help Kiwi bettors make an informed decision.
- Extensive game selection with over 3000 slots
- Diverse live games powered by top providers
- TonyBet App for iOS and Android
- Multiple payment options, including cryptocurrencies
- Poor customer service with slow response times
- Low Trustpilot rating, with 62% of reviews being 1-star
- Withdrawal limits below industry standard
- No Pay'n'Play options available
Quick Glance & Details
Terms and conditions
Terms and conditions apply. Play responsibly | 18+
120 Free spins
50 Free spins
|Website in English|
|Minimum deposit||35 NZ$|
Types of games
- AstroPay Card
- Jeton Wallet
- Alchemy Gaming
- Authentic gaming
- BB Games
- Big Time Gaming
- Blueprint Gaming
- Booming Games
- Bulletproof Gaming
- Crazy Tooth Studio
- Electric Elephant
- Elk Studios
- Evolution Gaming
- Felix Gaming
- Fortune Factory
- Gamomat Games
- Gold Coin Studios
- Golden Hero
- Golden Rock Studios
- Hacksaw Gaming
- High 5 Games
- Iron Dog Studio
- Jade Rabbit Studios
- Leander Games
- Merkur Gaming
- Neon Valley Studios
- Nolimit City
- Northern Lights
- Pear Fiction
- PG Soft
- Play'n Go
- Pragmatic Play
- Pulse 8
- Push Gaming
- Rabcat Gambling
- Realistic Games
- Red Rake Gaming
- Red Tiger
- Reflex Gaming
- Relax Gaming
- Sapphire Gaming
- Skillzz Gaming
- Slingshot Gaming
- SpinPlay Games
- Sthlm Gaming
- Switch Studios
- Tom Horn Gaming
- Triple Edge Studios
First Glance at TonyBet Casino#
TonyBet Casino may lack thematic bells and whistles, but it scores big with its user-friendly design and sports betting edge. At first glance, TonyBet Casino has nothing particularly novel regarding themes or characters but leans towards a sports focus.
Navigating the site is a breeze thanks to a menu on the homepage, which provides links to sports, the TonyBet App, casino games, promotions, tournaments, language settings, and registration or login options.
The footer is equally informative, offering essential details like company information, licensing credentials, secure SSL links, and available payment options.
Overall, the website is user-friendly and efficient, contrasting with its low Trustpilot ratings.
TonyBet Casino Welcome Bonus Offer#
TonyBet Casino provides two enticing sign-up bonus options for new customers. First up is a 100% match deposit bonus focused on sports, offering up to $150 and a 150 free bet.
For those more interested in casino games, TonyBet doesn’t disappoint, offering a 100% match deposit bonus of up to $1500, accompanied by 120 free spins that can be used on Cowboys Gold.
It’s noteworthy that no bonus codes are needed to claim these offers. However, mentioning that these bonuses are unavailable if you’re depositing using cryptocurrencies is essential.
a 100% match deposit bonus focused on sports, offering up to $150 and a 150 free bet.
How to Sign Up & Activate the Welcome Bonus
Here’s your guide to registering a new account and unlocking the welcome deposit bonus at TonyBet Casino:
- Navigate to the TonyBet website.
- Click the “Sign Up” button at the homepage’s top-right corner.
- Fill in your personal details as requested on the sign-up form.
- Create your new account by following the prompts and verifying your email if required.
- Select which welcome bonus you’d like to activate.
- Make your first deposit using your preferred payment method.
- Once the deposit is successful, your chosen bonus will be automatically activated.
- Start enjoying the array of casino games available in the lobby!
You can register without making an immediate deposit, but you’ll need to deposit to activate the welcome bonuses.
We have checked the bonus terms at TonyBet Casino. Check the list below for a quick outline:
- The minimum deposit for the casino welcome bonus is $35.
- The maximum bonus amount on the first deposit is 1,500 NZD. For example, depositing $2,000 gives you a starting balance of $3,500.
- First deposit free spins are added as 30 per day for 4 days, totalling 120 free spins.
- Winnings from free spins have a 50x wagering requirement.
- The maximum winnings from free bonuses or spins without a deposit will be $80.
- The minimum deposit required for the sports betting welcome offer is $15.
- The bonus must be wagered by placing one or more qualifying bets with a total stake of five times your initial deposit on sports betting markets.
- The minimum odds must be at least 1.5 on single or multi bets with cumulative odds of 1.7 or higher.
- The maximum free bet bonus that can be awarded is $150.
- Wagering requirements must be met within 14 days of the date of your qualifying deposit.
For the casino bonus, the 50x wagering requirement on free spin winnings could be considered a bit steep. However, the maximum bonus amount is generous, which might make it worthwhile for high-stakes players.
The sports betting bonus appears reasonable, with fair wagering requirements and odds conditions.
Overall, given the sizable maximum bonus amounts and the fair time limits for meeting the wagering requirements, both bonuses offer decent value but come with their strings attached.
Additional Bonus Offers & Promotions
TonyBet Casino provides a wide variety of both casino and sports deposit bonuses. Sports bettors can take advantage of the “Boost Your Odds” promotion, offering up to 100% extra cash on combo bets and a unique “Cashout” feature for when things aren’t going your way.
Slot enthusiasts can participate in the “Battle for Treasures” slot race, boasting daily rewards of $1,800 and 1,000 free spins. Additionally, they offer a “Friday Reload” bonus of 50% up to $150 and 50 free spins on Big Bass Bonanza. If live dealer games are more your speed, the “Drops & Wins Live Casino” promotion offers daily tournaments and prize drops with a share of $870,000 in monthly cash prizes.
Does TonyBet have Special Promos or Reward Programs?#
TonyBet Casino has an array of special promotions and reward programs. The casino runs a “Hall of Fame” for casino and sports betting tournaments, which showcases the games players are wagering on, the amounts they win, and even the games with the highest payouts.
The sports betting tournaments come in three tiers—Bronze, Silver, and Gold—with prize funds ranging from $1,000 to $2,000.
For those seeking an even more tailored gaming experience, TonyBet offers a personal VIP program with 30 different tiers. This comprehensive VIP program features perks like personalized casino bonuses, free spins, live events, cashback offers, and priority customer support.
It’s a lavish package that could lead to walking away with a main prize of up to $170,000.
How is the Game Selection at TonyBet?#
TonyBet Casino boasts an expansive game selection with over 8,000 options. Players can indulge in traditional casino offerings like baccarat, poker, live casino games, slots, blackjack, and roulette. If you’re interested in something different, TonyBet also provides scratch cards, lotto, keno, and a comprehensive sports betting section. Despite its vast assortment, the online casino doesn’t offer bingo.
What Game Providers Does TonyBet Have?
TonyBet Casino has a robust gaming experience powered by an impressive roster of over 50 top software providers. Renowned names like 1×2 Gaming, Big Time Gaming, Bulletproof Gaming, Pragmatic Play, Booming Games, Betsoft, Evolution, and Microgaming contribute to the casino’s extensive library.
Compared to other casinos that often host games from a limited number of providers, TonyBet Casino stands out as a leader in variety and quality.
Slot Games Overview
TonyBet Casino boasts an extensive collection of over 5,000 slot games. Popular online pokies include Wild Orient, Aztec Magic Bonanza, Lucky Farm Bonanza, Wild Chicago, Richy Hog, and Spellbeing Mystery. One great feature is that most of these slots come with a demo mode, allowing players to try the games without committing real money.
Progressive Jackpots Overview
TonyBet Casino provides a dedicated section for progressive jackpot games, featuring over 25 titles that promise life-changing wins. Some standout options include Mega Moolah, known for its multimillion-dollar jackpots, Royal High Road, Major Millions, 9 Mask of Fire Hyperspins, 1000 Wishes, and 9 Blazing Diamonds. Players can also try their luck with African Legends and Amazing Ink Bounty.
Table Games Overview
Navigating to the table games at TonyBet Casino might require some searching as the layout doesn’t easily filter these games. However, once you find them, you’re in for a treat.
The casino offers over 100+ roulette titles, including Roulette Royal, European Roulette, American Roulette, and the unique Lucky Vriana. Blackjack enthusiasts will be pleased to find more than 250 variations, such as 21 Burn Blackjack, Single Deck, Multi-hand Pro, Classic Blackjack, Blackjack, Live Poker, and Super 7 Blackjack.
Live Casino Overview
The live casino at TonyBet Casino is a vibrant hub of real-time gaming action, boasting over 300 titles. The live section is powered by the industry’s leading providers, such as Evolution Gaming, Betsoft Gaming, Pragmatic Play, and NetEnt. Popular games that catch the eye include Lightning Roulette, Crazy Time, and Mega Wheel.
You can also explore other options like Ultimate Roulette Live and Russian Poker.
Banking & Payment Options at TonyBet#
TonyBet Casino offers a diverse range of payment methods that cater to both local and international players. There’s something for everyone, from traditional bank transfers and debit/credit cards to modern e-wallets and cryptocurrencies. Their payment options are excellent compared to other casinos.
However, it’s worth noting that the casino does not currently offer Pay’n’Play services through platforms like Trustly, Zimpler, or Brite.
TonyBet’s broad selection of payment methods sets it apart from many other online casinos.
Deposits, Withdrawals & Payout Speed
Depositing at TonyBet Casino is convenient, with many options like Astropay, Bitcoin, Payz, Litecoin, Mastercard, Neosurf, Neteller, Paysafecard, Skrill, and Visa. The minimum deposit is quite reasonable at $10, making it accessible for players on a budget. Deposits can take up to 24 hours, particularly for cryptocurrencies and card-based options.
Players should also note that a conversion fee may be applied if they deposit in a currency not supported by TonyBet. The main currency is EUR.
Regarding withdrawals, players can use the same payment methods, such as bank transfers, cryptocurrencies, and e-wallets. The minimum withdrawal limit is $15, below the 50 euros standard, but the maximum daily limit is $4,000, weekly is $20,000, and monthly is $60,000.
The payout speed varies by the method used. For e-wallets, the processing time is as fast as 12 hours, while credit and debit card withdrawals can take up to 7 business days. Cryptocurrency withdrawals are generally processed in less than 24 hours.
KYC Process & Documents#
The Know Your Customer (KYC) process at TonyBet Casino is straightforward yet thorough. The casino initiates this verification procedure the first time you request a withdrawal.
These documents include a valid passport, a copy of your ID, and proof of payment. Proof of payment can be a photo of your credit card with all sensitive information covered, a bank statement, or a full-screen screenshot of your e-wallet.
Customer Support Chat at TonyBet#
- Live chat (24/7)
- Email support ([email protected])
- FAQ section
According to numerous online reviews, customer support at TonyBet Casino leaves much to be desired. While the casino seems responsive to these reviews, our investigation found the service sluggish and unhelpful. For instance, the live chat feature did not load despite multiple attempts.
Regarding email support, a response can take over 48 hours and may not solve the issue.
The FAQ section is available and reasonably comprehensive, providing a better alternative for resolving queries. Though advertised, the 24-hour email response time is often not met.
TonyBet Mobile Compatibility#
TonyBet Casino offers an app and a browser mobile platform. Available for iOS and Android users, the TonyBet Casino app allows access to over 3,000 slot games, 45+ sports betting markets, live betting options, and even live dealers and streaming.
All features available on the desktop version can be accessed seamlessly on your mobile device, such as the ability to contact support. Payment options are also fully integrated, enabling deposits and withdrawals from your TonyBet App.
Overall, the performance of the TonyBet mobile app is on par with, if not better, many other mobile casino platforms.
Player Safety & Responsible Gambling#
TonyBet Casino demonstrates a commitment to responsible gambling through its dedicated pages on responsible gaming and tools for self-management. The responsible gaming page offers comprehensive advice, self-assessment tests, third-party resources, and details on permanently or temporarily self-excluding. During the self-exclusion period, players are unable to access their accounts.
While the tools page was inaccessible during our TonyBet Casino review, additional research shows that the online casino offers wager, loss, and deposit limits, which players can set directly through the casino account dashboard.
Licences & Security#
- Company: TonyBet OÜ
- Address: Parnu mnt 31-53, 10119, Tallinn, Estonia
- Licence: Licensed and regulated in Estonia by the Estonian Tax and Customs Board
- Licence Numbers: HKL000393, HKT000016, HKL000098, HKT000015
TonyBet Casino is owned by TonyBet OÜ, a company incorporated in Estonia. Information about its license and regulation is transparently provided on the website, showcasing the firm’s legitimacy. The company operates under multiple licenses from the Estonian Tax and Customs Board, emphasizing its experience and credibility within the online casino industry. TonyBet provides responsible gaming messages and terms and conditions to read before gambling.
TonyBet Online Casino Verdict#
TonyBet Casino presents a mixed bag of experiences for players. On the positive side, the casino boasts an impressive selection of games from over 50+ software providers, covering everything from slots and table games to live games.
Its mobile compatibility is also commendable, offering a seamless experience across devices with the TonyBet App. Banking options are fairly comprehensive, and the site strongly commits to responsible gambling.
However, the casino faces serious drawbacks, notably in its customer service department. With a Trustpilot rating where 62% of reviews are one star, the online sentiment is less than favorable. Customer support is slow to respond and generally unhelpful. The FAQ section may be your best bet for solving any issues.
Given these factors, players should proceed with caution when considering TonyBet Casino. I found TonyBet’s slots rewarding, setting it apart from more recent gambling sites.
However, the overwhelming number of negative online reviews and lack of customer support make it difficult to endorse the platform. Given these issues, I’ll likely steer clear of this one.
Is there a TonyBet App available?
Yes, a TonyBet App is available for Android users and others. The app offers a variety of table games and even features a bonus buy option. You can quickly get started playing your favourite games through the app.
What issues do players have at TonyBet Casino?
Players at TonyBet Casino often face issues related to previous account duplication, where the same credit card is used for multiple accounts. Additionally, complaints about insane wagering requirements on bonus promised are common. Some users report that only the deposits go smoothly, but they struggle to withdraw money. Issues of account closure without warning, affecting all their earnings, are also prevalent. Players complain that no other betting company they know does this—they lack reliability for the return of money deposited.
What casino bonuses are available at TonyBet?
TonyBet offers a variety of casino bonuses, including free bets to get you started playing. Their software provider ensures a hassle-free gaming experience. The casino also offers bonus buy options for those who want to elevate their gameplay.
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Lily, a Casino Content Specialist, has amassed an impressive wealth of experience in the iGaming industry for well over a decade. She infuses this experience with each review, casino guide, and blog post. She spends her time playing titles like Mega Moolah and Starburst when not writing or spending time with her family in Auckland.Read more about the author