Queen Vegas Casino Review

First Glance at Queen Vegas Casino

Enter Queen Vegas online casino: a kingdom of simplicity, where the crown may lack lustre, but the user experience shines. The design leans on a lacklustre royal motif, complete with a meek crown graphic that struggles with loading times.

However, the website does redeem itself with its ease of navigation. The top menu guides you to sections such as login/register, casino games, promotions, and customer support.

Language settings are also easily accessible for international players—the footer offers information about responsible gambling, licensing, and company details.

Queen Vegas Casino Welcome Bonus Offer

Queen Vegas offers a unique welcome bonus that will catch your eye.

Instead of the typical first deposit match bonus or free spins, the casino gifts you one Mega Spin for every $1 you deposit, up to a maximum of 100 Mega Spins. The spins can be used on the vibrant Spina Colada slot game.

The good news is that all payment methods are accepted for this bonus, and you won't need a unique bonus code to claim it.

How to Sign Up & Activate the Welcome Bonus

Getting started at Queen Vegas is straightforward. You can also register without making a deposit initially. Follow these steps to get up and running:

And that's it! You can now use your Mega Spins on the Spina Colada slot game.

Wagering Requirements

We have checked the wagering requirements at this casino. Check the list below for a quick outline of what you need to know:

• The minimum deposit required is $20.
• Winnings from bonus spins must be wagered 60 times within 30 days.
• E.g. If you win $100 from Mega Spins, you must wager $6,000 (100 x 60) to fulfill the wagering requirements.
• Only slot games contribute to the wagering requirements, specifically the game Spina Colada.
• Max Mega Spins: 100, Spin Value: €1.
• Max bet is 10% of the Mega Spin winnings or $7.50 (whichever is lowest).

Regarding fairness, the wagering requirements are high, especially considering you have only 30 days to meet them. However, the bonus is straightforward and generous with the number of spins you can get. If you are a slots enthusiast, particularly a fan of Spina Colada, then this bonus could be appealing. Otherwise, you may find the wagering requirements a bit steep.

Additional Bonus Offers & Promotions

Queen Vegas offers a variety of casino promotions beyond the welcome bonus.

Their VIP club provides a range of bonuses to frequent players. Another promotion they advertise is "Winners," designed to showcase real winners and the money they've won. This serves as a leaderboard and a motivation for players to aim high.

Lastly, the online casino offers "Daily Picks," daily rotating promotions that include deposit bonuses, combo offers, and double-up offers.

While these promotions are numerous and diverse, the promotional page could benefit from some maintenance to appear more trustworthy.

Does Queen Vegas Casino have Special Promos or Reward Programs?

Queen Vegas rewards its loyal players through a VIP program consisting of various levels. The rewards are multifold—players receive free bonuses as they ascend through the different VIP levels.

In addition, they are assigned a dedicated VIP Account Manager to guide them through their gaming journey.

The online casino also extends regular invitations to exclusive events, promotional offers, and frequent substantial bonus offers. For those who reach the Executive Levels, the perks escalate to luxurious vacations and tickets to world-renowned sporting events.

How is the Game Selection at Queen Vegas Casino?

Queen Vegas offers an extensive library of over 3,500 games. Players can find various traditional casino games such as Blackjack, Baccarat, Poker, Roulette, and slots. The casino also features a live casino section for those who crave real-time action. The online casino also offers titles like keno, scratch cards, lotto, and craps. However, it's worth noting that the online casino does not offer sports betting or bingo titles.

What Game Providers Does Queen Vegas Casino Have?

Queen Vegas boasts an impressive line-up of over 25 software developers contributing to its extensive game library. Among these are industry giants like NetEnt, Microgaming, SkillOnNet, WMS, and Barcrest, as well as up-and-coming studios like Red Tiger and Push Gaming.

Queen Vegas stands out for its exceptional variety compared to other online casinos, largely thanks to the broad spectrum of developers involved.

Online Slots Overview

Queen Vegas has an impressive array of over 2,000 slot games, giving players a multitude of options to choose from. Popular titles include Wild Piranha, Spinanga, 9 Coins, Golden Dragon Inferno, Ring of Odin, Mystery Express, and Volcano Wealth. One advantageous feature is the availability of a demo mode for most slots.

Jackpot Pokies Overview

Queen Vegas offers a solid selection of over 25 progressive jackpot games, making it a destination for those seeking life-changing wins. Notable titles in this category include Panda Blitz, Rainbow Riches Pots of Gold, King Kong Cash, Diamonds Explosion 7s, Burning Sun, Sun of Fortune, 12 Coins, and Book of Gold.

Table Games Overview

At Queen Vegas, table game enthusiasts will find over 250 options. The offerings in the card games section include European Blackjack, American Blackjack, Lightning Baccarat, 3D European Roulette, Casino Roulette, and Roulette Royal.

Live Dealer Games Overview

Queen Vegas offers an immersive live dealer games experience featuring top-notch providers such as Evolution Gaming, Pragmatic Play, NetEnt, and GVG. Players can delve into various live games, including live casino games like live roulette, blackjack, and baccarat. Casino Hold'em, Three Card Poker, and Caribbean Stud Poker are available.

Unique game show-style live casino games like Mega Ball, Lightning Dice, Monopoly Live, and Dream Catcher add a unique flair.

Banking & Payment Options at Queen Vegas Casino

Queen Vegas offers a reasonable range of payment options, covering the basics such as credit cards, bank transfers, e-wallets, and e-vouchers. While it may not have an expansive array of choices, it does include essential methods that should meet the needs of most players. Compared to other real money online casinos, its payment options can be categorized as good, although it doesn't stand out as exceptional.

Deposits, Withdrawals & Payout Speed

Queen Vegas offers a decent variety of payment methods for both deposits and withdrawals, including Visa, Paysafecard, Skrill, Jeton, EcoPayz, Apple Pay, and MuchBetter.

The minimum deposit is relatively accessible at $10, welcoming players of all budgets. While the minimum withdrawal is generally $20, wire transfers require a higher minimum of $200.

The maximum withdrawal per transaction is $4,000, and the online casino enforces a monthly limit of $20,000, paid in $20,000 instalments for winnings that exceed this amount.

Regarding payout speed, e-wallet transactions are instant, whereas Visa and Mastercard withdrawals can take 1-3 days. Bank transfers, on the other hand, may take 3-5 business days. No additional fees are associated with deposits or withdrawals, which is favourable. The online casino supports currencies, including GBP, EUR, CHF, USD, AUD, CAD, DKK, SEK, NOK, ZAR, and RUB.

KYC Process & Documents

At Queen Vegas, you initiate the Know Your Customer (KYC) procedures when you deposit. The process is designed to verify your identity and ensure secure transactions by asking players to provide various documents.

These include a copy of your identification card, driver's license, or even the credit card you used for the deposit (with the middle eight digits blanked out for security). Players may be required to submit an up-to-date utility bill showing their name and address, a bank statement, a signed deposit confirmation form, and a credit card statement detailing recent transactions made to the casino.

Customer Support at Queen Vegas Casino

• Live chat (24/7)
• Email: support@queenvegas.com
• FAQ section

Customer support at Queen Vegas offers a variety of channels to assist players. Live chat is available 24/7, and during the review, the response time was within 20 minutes—pretty reasonable for urgent queries. Although not as swift as live chat, email support responded within 24 hours, which is pretty good.

The FAQ section is comprehensive and helpful in resolving common issues. However, it's worth noting that while customer service operates around the clock, multilingual support may not be available 24/7.

Queen Vegas Casino Mobile Compatibility

Queen Vegas delivers a robust mobile casino experience through a browser-optimized site accessible on iPhone and Android. Nearly all features, games, and bonuses available on desktop are also accessible on mobile. The user interface is easy to navigate, and even live dealer games are included. Despite no dedicated Queen Vegas app, the mobile site offers a highly satisfactory gaming experience, ranking it among the best mobile casinos.

Player Safety & Responsible Gambling

Queen Vegas takes a committed approach to responsible gambling. The page lists third-party resources, age verification protocols, quizzes, and filtration systems for safer gambling experiences. Players concerned about their gambling habits can utilize various self-assessment tools provided.

The casino offers a range of personal limit options, which can be implemented by contacting customer support. These limits include controls on losses, wagers, deposits, and session times. The casino allows players to self-exclude either temporarily or indefinitely, with options to extend this exclusion through customer support.

Licences & Security

• Company: SkillOnNet Ltd
• Address: Office 1/5297 Level G, Quantum House, 75, Abate Rigord Street, Ta Xbiex, XBX 1120, Malta
• License: Malta Gaming Authority
• License Number: MGA/CRP/171/2009/01

Queen Vegas operates under the reputable Malta Gaming Authority, with operations managed by SkillOnNet Ltd. The company's information and license details are transparently provided, making it easy for players to know who owns the casino. While it's unclear if the company has previous experience in the casino industry, its license from a respected authority adds credibility.

The casino offers direct links to responsible gambling resources, although it's uncertain whether they have partnerships with organizations like eCOGRA or iTech Labs.

Queen Vegas Online Casino Verdict

Queen Vegas Casino provides a comprehensive gaming experience that caters to various players. Its vast selection of over 2000 slot games and 25+ progressive jackpots speaks to its commitment to variety and quality. Table game enthusiasts will also find something to enjoy with an array of Blackjack, Baccarat, and Roulette titles—the live casino section, powered by renowned providers like Evolution Gaming and Pragmatic Play.

In terms of payment options, Queen Vegas offers an adequate but not exceptional range, with well-known methods such as credit cards, e-wallets, and bank transfers. Their commitment to responsible gaming is evident through multiple self-exclusion options and support for setting personal limits.

In my personal experience during this Queen Vegas review, I thought that the site delivers a solid, secure, and entertaining online gaming experience. While customer service was reliable, the language support could be a bit inconsistent. The mobile compatibility is stellar, offering almost all features available on the desktop.

All in all, it's worth having a look around!