4.0 / 5
First deposit bonus
121% Up to 300 NZ$

21 Casino stands out in the bustling online gaming world with its unique blend of rich game selections, from live casino games and table games to scratch cards.

What truly sets it apart is its commitment to providing a wide array of great games alongside attractive deposit bonuses. However, it's not all sunshine and roses at 21 Casino.

Despite their swift verification process, several players have reported issues with pending withdrawals, expressing frustration at not seeing their winnings in their bank accounts as quickly as expected.

Nevertheless, this is a good casino that continues to be a preferred choice for many.

  • Pros
  • A rich selection of games.
  • Attractive welcome deposit bonus package.
  • Swift account verification process.
  • A low minimum deposit is required.
  • Licensed by trusted authorities.
  • Cons
  • Pending withdrawal issues.
  • Fees on deposits and withdrawals.
  • Customer complaints about support.
  • No dedicated mobile app.
  • Many countries restricted

21 Casino Bonus Codes & Bonuses

Bonus structure 1
Terms and conditions Terms and conditions apply. Play responsibly | 18+.. Read more

21 Casino

Terms and conditions

Terms and conditions apply. Play responsibly | 18+

Registration bonus 0 NZ$21 Free spins

Wagering requirements 35x (Free spins)

1. Deposit bonus 121% up to 300 NZ$
Minimum deposit10 NZ$
Wagering requirements35x (Cash bonus)

Quick Glance & Details

General information

Website in English
Tax Free
Chat support
Phone support
Email support
Email [email protected]
Established 2015
Minimum deposit 10 NZ$
Licence Malta Gaming Authority

Types of games

Live Casino

Payment providers

  • CashtoCode CashtoCode
  • Jeton Wallet Jeton Wallet
  • Mastercard Mastercard
  • Neosurf Neosurf
  • Paysafecard Paysafecard
  • Skrill Skrill
  • Visa Visa

Game developers

  • 1x2Games 1x2Games
  • 2 by 2 Gaming 2 by 2 Gaming

First Glance at 21 Casino


Stepping into 21 Casino, you’re immediately met with a lively and contemporary atmosphere, epitomized by an inviting cowboy character oozing confidence and a winning spirit.

The casino’s website stands out for its user-friendly design, making it effortless to navigate through various sections.

Direct links to areas such as Live Games, Promotions, VIP, Contact, FAQs, and Language Settings are easily accessible. Furthermore, the footer section provides a wealth of information, encompassing licensing details, company information, available payments, and responsible gambling resources.

21 Casino homepage

21 Casino Welcome Bonus Offer


21 Casino welcomes new players with a generous deposit bonus package. Upon your first deposit, you receive a 121% match bonus of up to $300. If you don’t want to deposit, you can claim 21 free spins without depositing anything.

However, be aware that deposits via Skrill or Neteller are excluded from the bonus offer.


How to Sign Up & Activate the Welcome Bonus

We will now outline how to sign up at the casino online and activate the first welcome deposit bonus:

  1. Navigate to the 21 Casino website and click the ‘Sign Up’ button by the search bar.
  2. Fill out the required personal information: full name, birth date, email, and address.
  3. Proceed to the ‘Deposit’ section and select your preferred payment method.
  4. Enter your first deposit amount.
  5. The welcome bonus will be converted to cash funds and automatically activated in your account.

Registration is possible without making a deposit.

account registration at 21 Casino

Wagering Requirements

We have checked the wagering requirements at this online casino. Check the list below for a quick outline:

  • The minimum first deposit amount is $10.
  • The deposit bonus must be wagered within 21 days.
  • The bonus must be wagered 50 times before cashing out.
  • E.g. You will need to wager $5000 on a $10 bonus ($100×50) to meet the wagering contribution.
  • The wagering requirement on free spin winnings must be completed within 1 day.
  • The maximum bet you can make is $3.
  • No deposit spins capped at 100 per day.
  • Only bonus funds count towards the titles: Slots 100%, Keno 100%, Scratch cards 100%, Table games 10%, Video poker 5%.

While the range of games contributing towards the wagering requirements is wide, the requirement to wager the bonus funds 50 times before withdrawal is somewhat high compared to other casinos.

The short time frame to meet the wagering requirements on free spins winnings can also be challenging. However, the lengthy 21-day period to wager the deposit cash funds is a redeeming feature. It’s crucial to bear these factors in mind when deciding whether or not to claim this bonus.

Additional Bonus Offers & Promotions

21 Casino offers a variety of bonuses and promotions for its players. This includes ‘Daily Rewards,’ where the casino’s algorithms reward players regardless of winning or losing.

The ‘Pragmatic Summer Jam’ is a themed promotion offering the chance to share with Pragmatic in a $6000 prize pool. The ‘Weekly Spotlight’ provides offers on three of the week’s top games, including deposit free spin offers to add a little excitement to your Monday night.

In the Live Casino section, the ‘Drops and Wins’ promotion allows players to compete for a share of $500,000 in monthly cash prizes. The same ‘Drops & Wins’ promotion in the Casino section provides even bigger prizes, with a monthly pool of $2,000,000 up for grabs.

Does 21 Casino have Special Promos or Reward Programs?


21 Casino does offer special promotions and reward programs for its existing players. The casino celebrates its brand anniversary by offering special bonuses to its players during this period.

One notable feature is the loyalty program, through which the casino shows appreciation to its most dedicated players. This program offers a better online casino bonus and an enhanced gaming experience. While the program details are kept under wraps, it is indicated that it provides extra rewards when the players need them most, which could include special bonuses, exclusive games, and other perks.

How is the Game Selection at 21 Casino?


21 Casino offers a diverse selection of 1000+ online casino games. It hosts many traditional casino games, including typical slots, live casino options, roulette, blackjack, and poker.

For players looking for something different, 21 Casino also offers other games like bingo, virtual betting, and scratch cards. However, it’s worth noting that the casino game selection is somewhat limited, making the platform especially appealing to slot fans and the more common table games.

What Game Providers Does 21 Casino Have?

21 Casino is home to some of the industry’s most respected providers. Their catalogue includes all the best games from names such as Microgaming, BetSoft, Play’n GO, Quickspin, Concept Gaming, Genesis Gaming, Push Gaming, Blueprint Gaming, Evolution Gaming, Games Warehouse, Spike Games, Leander Games, Fuga Gaming, Max Win, Magic Dreams, and Skool Studios.

The wealth of game developers is excellent, indicating a diverse game selection. This broad range of game developers gives 21 Casino an edge compared to other online casinos, guaranteeing a unique gaming experience for its players.

Pokies Overview

21 Casino is a haven for slot enthusiasts, offering over 400 games that cater to a wide range of tastes. Some popular options include “Book of Dead,” “Starburst,” and “Gonzo’s Quest,” among others. A notable feature of 21 Casino is its demo mode, allowing users to try out these slot games without staking real money, providing a risk-free way to explore their vast online pokie selection.

Jackpot Slots Overview

21 Casino offers an exciting assortment of progressive jackpot games that can potentially deliver life-changing wins. These are not your average slot games; their jackpots keep growing with every bet, often reaching the millions. Some of these high-stakes games include renowned titles such as “Mega Moolah,” “Major Millions,” and “Divine Fortune”.

Table Games Overview

21 Casino offers a selection of over 59 table games that suit every player’s preference. You can immerse yourself in the table games library with blackjack and roulette games or explore exotic types like Spanish blackjack and Sharp Shooter.

For table poker enthusiasts, 21 Casino provides multiple variants, including Caribbean Stud Poker, Deuces Wild, Casino Hold’Em, and other engaging games like Red Dog and High Low. With diverse table games at your disposal, this online casino ensures an enriching and unique gaming experience.

Live Casino Overview

If you’re seeking an authentic live games experience, the live dealers at 21 Casino are just the place for you. Powered by leading live providers, this section offers you a chance to play Live Baccarat, Live Blackjack, Live Roulette, Live Keno, and Live Lottery, all in real-time. With professional dealers leading the games, you can enjoy an immersive casino atmosphere right in the comfort of your home.

games selection at 21 Casino

Banking & Payment Options at 21 Casino


21 Casino stands out in the crowd when it comes to banking methods. They offer a mix of traditional and modern banking methods to cater to different player preferences.

You can deposit using Bank Transfers, VISA credit/debit cards, and MasterCard. Moreover, they offer various E-Wallet transfer options for quick and secure transactions. While 21 Casino does not support Pay’n’Play services like Trustly or Zimpler, they compensate with other popular global payment options.

Compared to other online casinos, they boast an excellent range of payment methods, ensuring their players have a smooth and efficient transaction experience.

Deposits, Withdrawals & Payout Speed

21 Casino provides several convenient deposit options, including MasterCard, Visa, Neteller, Skrill, Paysafe, and Zimpler. The minimum deposit limit is set at $25.

Regarding withdrawals, 21 Casino offers all the deposit methods as withdrawal options, plus the addition of bank transfer. Typically, it will take 24 hours to withdraw winnings using e-wallets and 3-5 business days for debit cards and bank transfers. The minimum withdrawal limit is set at $30 for Kiwi players.

The casino implements a daily withdrawal limit of NZ$5,000 and a monthly cap of NZ$150,000. Please note that identity verification is necessary before your first withdrawal. Unfortunately, 21 Casino levies a withdrawal fee of NZ$5 and a deposit fee of NZ$1.99, which might not appeal to some players. The currencies accepted at this casino include NZD, EUR, GBP, USD, AUD, and CAD.

KYC Process & Documents


The Know Your Customer (KYC) process at 21 Casino is straightforward. Customers must provide proof of identity and residence through a government-issued ID (like a passport or driving license) and a recent utility bill or bank statement. Although some customers have raised concerns about providing bank statements, this is a standard practice across many online casinos to prevent fraud and ensure player protection.

The verification process typically occurs within a few hours. However, it’s worth noting that it’s imperative to complete this process before making your first withdrawal to prevent any delays or potential issues.

Customer Support at 21 Casino


21 Casino provides a comprehensive customer support system. The live chat service offers almost instant responses in English, with support in other languages also available. Email responses are generally received within 24 hours, which aligns with industry standards.

The FAQ section on the website is quite extensive, providing detailed answers to a wide range of potential player queries, making it a helpful first stop for any issues or questions a player might have

21 Mobile Compatibility


21 Casino has taken a mobile-centric approach, ensuring everyone can play online across multiple devices. While there’s no dedicated app, their website is fully optimized for mobile browsers on iPhones and Android devices, maintaining the same features and top games selection on the desktop version.

The mobile device user interface is intuitive, and the performance on mobile is smooth, loading times are quick, and the graphics are sharp and responsive. This places 21 Casino’s mobile experience among the top performers compared to other online mobile casinos.

Player Safety & Responsible Gambling


At 21 Casino, player safety and responsible gambling are prioritized on the Play Responsibly page. They demonstrate this commitment with a dedicated section on their website explaining their responsible gambling features.

A range of self-exclusion options and personal limits are available to help players manage their gambling behaviour. Users can set deposit limits, betting limits, and playing time restrictions directly from their account interface. The option to take a time-out period, or to self-exclude entirely for a specific time, is also provided.

Licences & Security

  • Company: BP Group Ltd
  • Address: The Ferries Business Centre, 9 Guze Fava Street, Sliema SLM1632, Malta
  • Licence: Malta Gaming Authority
  • Licence Number: MGA/B2C/203/2011

BP Group Ltd, operating from Malta, owns and runs 21 Casino. The company’s credentials are transparent and easily accessible, providing trustworthiness. The group holds a reputable license from the Malta Gaming Authority, and their extensive experience in the industry is reflected in the high quality of the platform.

21 Online Casino Verdict


21 Casino is a top-tier online casino offering an impressive array of games. Industry-leading game developers power the slots, table games, and live casino games. However, it’s worth noting that some customers have reported that 21 Casino is a scam site, given serious issues with the verification process.

Despite its broad reach, 21 Casino has a list of restricted countries. The casino does not accept players from Belgium, France, Israel, Italy, Spain, Turkey, and the United States. Players in accepted regions can look forward to an enticing deposit bonus and other bonuses that add to the overall gaming experience.

Licensed by the esteemed Malta Gaming Authority, 21 Casino has established its reliability in the competitive online gaming market. All in all, 21 Casino offers an exciting and secure platform for new and seasoned gamblers, with a vast array of games, a solid commitment to responsible gaming, and enticing bonuses.

My personal experience at 21 Casino was enjoyable, mainly due to the enticing welcome bonus that promises considerable winnings and a series of free spins distributed over ten days. However, players should note that the maximum bet varies based on the daily games. It’s best to check the specific max bet on the casino website for details. The diverse and exciting library of games is another highlight of the 21 Casino experience.

21 Casino FAQ

Does 21 Casino have a welcome bonus offer?

21 Casino extends a generous welcome bonus offer that includes bonus funds and free spins using a bonus code. Please note only bonus funds count towards the wagering requirement, which stands at 35x. Spin winnings, earned from the free spins, are separate from cash funds.

What licences does 21 Casino have?

The Malta Gaming Authority licenses 21 Casino. This licence, along with the UK Gambling Commission, is some of the top licencing online gambling sites can have.

Who owns 21 Casino? 

21 Casino is owned and operated by BP Group Ltd, a company registered in Malta.

Is 21 Casino safe?  

Yes, 21 Casino employs stringent security measures and is regulated by the Malta Gaming Authority.

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Lily Hunter
Lily Hunter
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Lily has amassed an impressive wealth of experience in the iGaming industry for well over a decade. She infuses this experience with each casino review she has made. If not reviewing, she spends her time playing titles like Mega Moolah and Divine Fortune.

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